Pega Training in Chennai

Pega Training in Chennai provided by FITA Academy, rated as the No 1 Pega Training Institutes in Chennai, helps the learners gain expertise in the Pega platform for Business Process Management (BPM) and Customer Relationship Management (CRM).

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  • Real-Time Experts as Trainers
  • LIVE Project
  • Certification
  • Affordable Fees
  • Flexibility
  • Placement Support

Our trainers are experts in using Pega application development tools for BPM and CRM applications. The students will learn Pega, a prominent low-code automation platform, to swiftly create, deploy, and oversee diverse applications and workflows. Utilizing a low-code approach with the Pega platform, you will be able to accelerate application development while its intelligent automation leverages AI and ML to enhance business processes. The course provides comprehensive concepts such as customer engagement, process automation, and operational excellence on how to use this versatile tool for various industries and business functions. To enhance the hands-on experience, the course incorporates real-time capstone projects with valuable certification. The FITA Academy’s active placement cell helps students become Pega Certified Developers by helping them pass the Pega certification exam provided by Pegasystems.

FITA Academy

120+

Courses

FITA Academy

75,000+

Alumni

FITA Academy

1500+

Hiring Partners

FITA Academy

1000+

Expert Trainers

Course Highlights and Why Pega Training in Chennai at FITA Academy?

Pega Training in Chennai Pega Course modules have been expertly designed to satisfy the demands of global industry standards.
Pega Training in Chennai Industry experts create courseware to help learners fully understand Pega applications, BPM concepts, and workflows.
Pega Training in Chennai Competent Pega trainers with over ten years of BPM and Pega platform experience.
Pega Training in Chennai Comprehensive Pega training to prepare you for creating and implementing business logic.
Pega Training in Chennai To reinforce the concepts, FITA Academy regularly provides a recap of the prior Pega Classes in Chennai.
Pega Training in Chennai Affordably priced professional Pega training comes with certification after passing the Pega course.
Pega Training in Chennai Flexible batch scheduling is available at FITA Academy for weekend, weekday, and fast-track Pega training in Chennai.
Pega Training in Chennai After students successfully complete the Pega training, FITA Academy offers 100% placement assistance.
Pega Training in Chennai More than 1,500 small and large businesses have partnered with FITA Academy.
Pega Training in Chennai An Active Placement Cell at FITA Academy assists students in securing employment in their ideal fields.

Upcoming Batches

  • 07-03-2024
  • Weekdays
  • Thursday (Monday - Friday)
  • 09-03-2024
  • Weekend
  • Saturday (Saturday - Sunday)
  • 11-03-2024
  • Weekdays
  • Monday (Monday - Friday)
  • 16-03-2024
  • Weekend
  • Saturday (Saturday - Sunday)
Pega Training in Chennai Batches

Classroom Training

  • Get trained by Industry Experts via Classroom Training at any of the FITA Academy branches near you
  • Why Wait? Jump Start your Career by taking the Pega Training in Chennai

Instructor-Led Live Online Training

  • Take-up Instructor-led Live Online Training. Get the Recorded Videos of each session.
  • Travelling is a Constraint? Jump Start your Career by taking the Pega Course Online!

Pega Course Objectives

  • Explore BPM, Smart BPM and its application in Pega, Project Implementation Methodology, Class Structures, Gain insight into Class Structures in PRPC, Build for Change, PRPC frameworks and their significance.
  • Learn about Application Documents, DCO, Application Express, Class Structure, ECS, Inheritance, and Class Groups Hierarchy.
  • Get to Know about Data Modeling, PRPC classes and understand their role, Data Branch and its applications and different Property Types and Modes, including Single and Page Properties.
  • Learn the Process Flow like different flow shapes and their purposes, creation and usage of Flow and Flow Actions and service Level Agreements (SLA) and their creation and usage.
  • Understand the User Interface, how propert, ies are displayed and validated in Pega, learn about Layouts, Harness, Sections, and Style Branding.
  • Gain proficiency in Decision Rules like Forward Chaining and Backward Chaining, Rule-Declare-Evaluate (RDE), Declare Constraints, Declare Triggers and OnChange events in Pega.
  • Understand the concept of Workflow and its role in Case Management, Units of Work, Work Status, and Locking mechanisms and learn to design and send correspondences in Pega.
  • Understand the role of Pega Rules DB in Pega applications,link between rules and the database, and gain knowledge of basic database tables and exposing column properties.
  • Learn to define and configure Activities in Pega, understand the steps involved in Activity configuration and explore Activity parameters, security considerations, and common methods.
  • Gain knowledge of Service-Oriented Architecture (SOA), understand SOAP, WSDL, and their applications in integration and explore Connectors & Services, Listeners, and Connect SQL.
  • Understand the concepts of Rule, Ruleset, and Ruleset Version, learn the Rule Resolution Algorithm in Pega and explore Operator ID, Access Group, Access Role, and Privilege.
  • Explore tools such as Clipboard, Alerts, Pre-flight, PAL, DB Trace, Tracer, and SMA, 10 Guardrails in Pega, iterative approach in development.
  • Gain insights into Class Structure, Build for Change, Design Intent Driven Process, and Security and Object considerations.
  • Apply the concept in real time projects to gain hands-on experience working with pega tools.

Pega Course Syllabus

Chapter 1: BPM Overview, Project Implementation Methodology, Class Structures

  • Introduction to BPM
  • Introduction to PRPC 
  • Smart BPM
  • Build for change
  • Application Documents
  • DCO
  • Application express 
  • PRPC frameworks
  • Class structure in PRPC
  • ECS
  • Inheritance 
  • Class groupsHierarchy

Chapter 2: Data Modeling

  • Define PRPC classes
  • Data branch
  • Property Types and Modes – Single and page properties

Chapter 3: Process Flow – Flow & Flow Actions, SLA

  • Different flow shapes and their purpose
  • Usage 
  • Creation
  • Flow Actions
  • SLA – Creation, Usage

Chapter 4: User Interface

  • Properties display and validation
  • Layouts
  • Harness
  • Sections
  • Style Branding

Chapter 5: Decision Rules

  • Forward chaining
  • Backward chaining 
  • RDE
  • Declare constraints
  • Declare triggers
  • OnChange

Chapter 6: Case Management

  • Workflow
  • Units of work
  • Work status
  • Locking
  • Design correspondence
  • Send correspondence

Chapter 7: PRPC Database Concepts

  • Role of PegaRules DB
  • Link between rules and DB
  • Basic tables
  • Exposing column properties

Chapter 8: Activities

  • Definition
  • Configuration
  • Steps
  • Parameters 
  • Security
  • Common methods

Chapter 9: Integration with External Systems

  • SOAP
  • HTTP
  • SOAP
  • WSDL
  • Connectors & Services
  • Listeners
  • Connect SQL

Chapter 10: Rule Management & Security

  • Rule
  • Ruleset
  • Ruleset version
  • Rule resolution algorithm
  • Operator ID
  • Access group
  • Access role Privilege

Chapter 11: Performance, Prpc Guardrails & Topics Revision

  • Clipboard
  • Alerts
  • Pre-flight
  • PAL
  • DB trace
  • Tracer
  • SMA
  • 10 guardrails
  • Iterative approach
  • Class structure
  • Build for change
  • Design intent driven process
  • Security and object

Pega Course Trainer Profile

  • The trainers of the Pega Course in Chennai have a decade of experience in BPM and CRM platforms and are expert users of Pega tools.
  • Students can gain comprehensive knowledge in BPM, Data Modelling, User Interfaces, Process Flow, Case Management, WorkFlow and more.
  • The instructors conduct regular assessments to track each student’s progress and provide doubt-clearing sessions.
  • The trainers assist the students in creating Pega applications, BPM ideas, and workflows through real-time capstone projects.
  • At FITA Academy, the trainers provide individual attention to each student through interactive sessions and hands-on training.

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Pega Training in Chennai Details

Student Success Story of Pega Training in Chennai

Shanmathi, a graduate with a B.Com degree from Tambaram, faced significant challenges in securing a well-paying job due to her lack of experience and specialized skills. Consequently, she found herself being underpaid, and her family experienced financial hardships in trying to make ends meet. She was asking for guidance from her friends who were settled in their dream IT jobs. After discussing with friends, based on her interest and skills, she decided to choose Pega Training in Chennai.

After researching the reputed Pega Training Institutes in Chennai, She found FITA Academy met her demands. So she contacted our branch and our coordinator explained about the course features. Upon inquiring about the Pega courses available at FITA Academy, she received comprehensive guidance on the course details, teaching methods, curriculum, and the placement opportunities provided. Impressed by the information shared during the walkthrough, she promptly decided to enroll.

As a working professional, she opted for an evening batch and diligently attended all the courses. Within a few months, she became proficient in Tally, marking a significant achievement in her skill set.

During the final phase of the Pega Course, she initiated her job search and actively participated in the placement training offered by FITA Academy. Engaging in mock interviews and seeking guidance from trainers on interview questions and responses proved immensely beneficial. Gradually, results started favoring her, and upon completing the course, she received a certification that enhanced her resume, expanding her job opportunities.

She successfully secured job offers from TCS and Accenture. Choosing TCS, she now serves as a Pega Developer, earning a current salary of 3.2 LPA, with the expectation of exponential growth as she accumulates experience. Her newfound financial stability has enabled Shanmathi to support her family, alleviating them from previous financial struggles.

Features of Pega Training in Chennai at FITA Academy

Real-Time Experts as Trainers

At FITA Academy, You will Learn from the Experts from industry who are Passionate in sharing their Knowledge with Learners. Get Personally Mentored by the Experts.

LIVE Project

Get an Opportunity to work in Real-time Projects that will give you a Deep Experience. Showcase your Project Experience & Increase your chance of getting Hired!

Certification

Get Certified by FITA Academy. Also, get Equipped to Clear Global Certifications. 72% FITA Academy Students appear for Global Certifications and 100% of them Clear it.

Affordable Fees

At FITA Academy, Course Fee is not only Affordable, but you have the option to pay it in Installments. Quality Training at an Affordable Price is our Motto.

Flexibility

At FITA Academy, you get Ultimate Flexibility. Classroom or Online Training? Early morning or Late evenings? Weekdays or Weekends? Regular Pace or Fast Track? - Pick whatever suits you the Best.

Placement Support

Tie-up & MOU with more than 1500+ Small & Medium Companies to Support you with Opportunities to Kick-Start & Step-up your Career.

Why Learn Pega Training in Chennai at FITA Academy?

Live Capstone Projects

Real time Industry Experts as Trainers

Placement Support till you get your Dream Job offer!

Free Interview Clearing Workshops

Free Resume Preparation & Aptitude Workshops


Pega Training in Chennai Certification

PEGA Certification Training in Chennai

Students will be awarded a valuable certification upon completing the Pega Course at FITA Academy in Chennai. This certification serves as a professional credential, offering tangible proof of your achievements. It signifies that the individual has gained proficiency in Pega Software and its practical applications. Including a real-time project experience after the Pega course ensures that the certified candidate possesses the essential skills to excel as a Pega Developer. Presenting the Pega Course Completion certification alongside your CV during job interviews enhances the prioritisation of your profile and opens doors to broader career opportunities.

The Pega Certification Course offered by FITA Academy equips participants with the essential skill sets needed for a successful career as a professional Pega Developer. This training is conducted under the guidance of experienced, real-time Pega professionals. Our Training for the Pega Certification in Chennai is delivered by trainers with over 10 years of hands-on experience in the Pega and BPM platform. Additionally, FITA Academy’s Pega Trainers provide comprehensive support and guidance to help you successfully pass the global certification exams conducted by Pegasystems, thereby unlocking lucrative career opportunities. Enrolling in FITA Academy’s Pega Course not only prepares students for success but also positions them to excel in the certification exams administered by Pegasystems.

Pega Certified Business Architect (PCBA) certification 

The Pega Certified Business Architect (PCBA) certification is designed for individuals aiming to showcase their proficiency in designing and implementing Pega solutions that align with business requirements. The PCBA exam evaluates an individual’s understanding of Pega concepts, tools, methodologies, and their capability to apply them effectively in practical scenarios. Below is an overview of the PCBA certification and exam:

PCBA Exam Details:

  • Exam duration: 90 minutes
  • Number of questions: 60 multiple-choice questions
  • Passing score: 65%
  • Examination cost: $175 USD per attempt
  • Exam format: Online proctored or at a Pearson VUE test center
  • Exam topics:The topics covered in this exam are business process modeling, requirements gathering, application design, case management, and user experience design.

Benefits of becoming a Pega Certified Business Architect

In the continually expanding Information and Technology sector, obtaining a Pega Certified Business Architect certification proves to be a promising endeavor. IT enterprises actively seek well-qualified and certified Business Architects for their teams. If you aspire to advance your professional career and enhance your desirability in the IT sector, we strongly advise you to successfully complete the Pega Certified Business Architect Certification exam on your first attempt.

Attaining certification as a Pega Certified Business Architect will demonstrate your proficiency in:

  • Acquiring foundational knowledge of the Pega Application
  • Possessing the essential skills for defining business objectives
  • Demonstrating efficiency in analyzing, designing, and formulating business requirements and specifications
  • Gaining familiarity with business policies and the software development lifecycle

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Placement Session & Job Opportunities after completing Pega Training in Chennai

Pega Training in Chennai with Placement Support

The IT sector is witnessing a growing interest in Pega software, particularly in the BPM and CRM domains, as numerous IT enterprises seek to automate their business operations for enhanced accuracy and efficiency. One of the key factors for the adoption of the Pega tool across various companies is its guiding principle of “Design Once and Deploy Anywhere.” Moreover, the tool eliminates the need for coding knowledge in the development of web and enterprise applications. This attribute has become a major contributing factor to the extensive utilization of this tool in the BPM and CRM industry.

Pega Software finds application in diverse sectors, including Healthcare, Finance, Insurance, Banking, BPOs, KPOs, and ITES industries. A recent survey in the BPM sector confirms a substantial global increase in demand for Pega certified professionals. The study notes that India alone contributes to 65% of the total Pega certified professionals annually, with expectations for this number to more than double in the foreseeable future.

Distinguished companies that recruit Pega Certified Professionals include Google, Amazon, TCS, IBM, Microsoft, Accenture, Wipro, AGM Healthcare, and Pegasystems. The typical job roles available at these organizations encompass Pega Developer, Pega BPM Developer, Pega Consulting System Architect, Pega Lead System Architect, Pega Certified System Architect, Pega Community Content Strategist, and Senior Business Architect. For an entry-level Pega Developer in India, the median annual salary ranges from Rs. 3,75,000 to Rs. 4,20,000. On a global scale, a Pega Developer earns an average yearly salary of $112,478.

FITA Academy, being one of the reputed Pega Training Institutes in Chennai, imparts essential professional skills and technical expertise needed for individuals aspiring to become Pega Developers, all under the guidance of real-time BPM experts.

Success Story of Pega Training in Chennai

S

Satish RK

I enrolled for the Pega Course in Chennai at FITA Academy on my friend's suggestions. My overall acquaintance at FITA Academy's Pega Training was good. Well-planned course structures with enhanced classrooms made the entire learning path an interesting one. My Trainer was well-equipped and had a strong knowledge of the Pega Software. I understood a lot. Thanks to my Pega Instructor and FITA Academy!

P

Praveen Kumar A

The Pega Training Program at FITA Academy was good. Rigorous training on the Pega concepts and applications were provided at FITA Academy under the guidance of BPM Experts. Right from the Pega course modules till the training session everything was just more than good. I will strongly recommend FITA Academy to all the freshers out there. This is the best platform to learn about Pega.

V

Varsha Surana

My overall experience @ FITA Academy's Pega Training was excellent. I like to share that before FITA Academy I had Zero knowledge of the Pega Software or about the BPM application. But my Pega Instructor equipped my knowledge to a great extent that now I have applied for two of the Job openings for the Pega Developer position. Thanks to my Pega Trainer. Also, a sincere thanks to the Placement team who kept me informed about the job openings that are associated with the Pega Developer and BPM related roles! If you are a fresher you can opt for FITA Academy to upgrade your career path. I strongly suggest this platform for freshers!

L

Lokesh Kannappan

I did my Pega Course in Chennai at FITA Academy. The training was nice and the syllabus was updated and it was up to the market standards. My Trainer was so friendly to approach. He made sure that we all understood what he thought. And mostly our Pega trainer thought of the concepts with real-time examples which made us understand the concepts at ease. Overall very good. Thank you FITA Academy and My trainer.

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Pega Training in Chennai Reviews

Frequently Asked Question (FAQ) about Pega Training in Chennai

  • Pega Course in Chennai at FITA Academy is crafted & conducted by Pega Developers who possess above 10+ years of experience in the BPM & Pega platform.
  • The only training institution in Chennai provides the students a correct blend of theory & practical sessions.
  • Wider coverage of Pega Course with 60+ hours of Pega Training in Chennai.
  • 75,000+ students trusts FITA Academy
  • Affordable Fee range keeping the IT working professionals and Students in the mind.
  • Provides Corporate Training in Chennai.
  • Pega Course Timing in Chennai at FITA Academy is devised in a manner to suit the convenience of the students and working professionals.
  • Interview Tips and Resume Building Support, mock interviews and group discussion on Pega Interview Questions and Answers.
  • Real-time BPM projects with case studies.
  • FITA Academy has tie-ups with 1500+ small, medium, and large scale enterprises, and all these companies have the job opening for Pega Developer, Pega BPM Developer, and the other roles that are associated with it. 
  • FITA Academy has a Dedicated Placement Officer to support the students with Placement assistance.
  • The Placement Portal helps the students with Interview Prep sessions with different group discussions and mock interview sessions with confidence.
You can enroll for the Pega Course by contacting our support number 93450 45466 or you can directly walk into any of our branch offices.
FITA Academy was set up in the year 2012 by a group of IT veterans to provide world-class IT Training. We have been actively present in the training field for close to a decade now.
We provide maximum individual attention to the students. The Training batch size is optimized for 5 - 6 members per batch. The Pega batch size has been optimized for individual attention and to clear the doubts of the students in complex topics clearly with tutors.
  • FITA Academy provides the necessary practical training to students with many Industry case studies and real-time projects.
  • We have trained more than 75,000+ students till now, and it includes the headcount of numerous working professionals as well.
Pega Trainers are Industry Experts who have a decade of experience as Pega Developers. The Training Faculty of FITA Academy are Working professionals from the BPM and CRM fields, and they provide hands-on training to the students.
We accept payment through UPI, Bank Transfer and Card.
Students can avail of either weekdays or weekend options to learn the pega course. FITA Academy facilitated both options for students to learn at their convenience.
Our support team will help you reschedule the classes that you missed. You can either contact them or place a request in person to rearrange the classes that you missed.
FITA Academy does not require any prerequisites for course enrollment, though having knowledge of computer systems is advantageous. This course is open to graduates, newcomers, or experienced professionals from any educational background.
FITA Academy prioritizes delivering high-quality education with flexibility. Therefore, FITA Academy allows students the freedom to adjust or customize their class schedules within the course by choosing self-paced classes.
Certainly, FITA Academy offers student-centred interactive classes for Pega Training on both weekdays and weekends, accessible through both online and offline modes. Students can select the mode that aligns most with their schedule and preferences.
FITA maintains its dedicated website where students can find our helpline number or submit a request for a callback. The queries will be resolved as soon as possible.

General Q & A about Pega Training in Chennai

What is the cost of Pega certification?

Each Pega exam conducted by Pearson VUE incurs a fee of approximately $175 (USD) for each attempt. Payment for exams administered by Pearson VUE can be made with a valid credit card or exam voucher during the registration process with Pearson VUE.

What is the cost of Pega Training in Chennai?

The expenses associated with Pega Training can fluctuate based on the institute and the selected course type. Typically, Pega courses in Chennai range in cost from Rs. 15,000/- to Rs. 30,000/- on average.

How many days will it take to learn Pega?

While the traditional courses span 10 days, this cost-effective alternative integrates self-study with a weekly 3-hour remote session spread across 8 weeks.

Is Pega training worth it?

Individuals who go the extra mile to attain certification demonstrate a strong commitment to the Pega career path. Moreover, Pega certification not only equips you for higher career responsibilities but also opens doors to additional opportunities and facilitates career advancement.

Is Pega a high paying job?

The annual average salary for a Pega Developer in India is ₹8,47,934. Additionally, the average supplementary cash compensation for a Pega Developer in India amounts to ₹82,063, falling within a range of ₹60,577 to ₹93,305. These salary estimates are derived from 68 anonymously submitted salaries by Pega Developer employees in India on Glassdoor.

Is Pega in high demand?

PEGA has established partnerships with prominent companies such as Accenture, TCS, Capgemini, and Infosys. The substantial demand for PEGA developers is evident, and this demand is expected to persist and grow in the future.

Is Pega easy or tough?

It won't be overly challenging. Simply go through the entire CPBA exam course, and that should be sufficient. The exam primarily consists of scenario-based questions, so make an effort to implement all the features covered in the CPBA exam course, as it will facilitate a smoother clearance of the exam.

Does Pega need coding?

Pega BPM can be seamlessly deployed across the enterprise and is adaptable to both managed and private cloud environments, enabling the development of necessary capabilities for applications. By eliminating the need for coding, it automates the process of constructing intricate systems on an enterprise scale. Pega is specifically crafted to minimize the time required for software changes.

Is Pega in demand in future?

Pega remains consistently sought after, representing a highly desirable skill that undoubtedly captures the attention of recruiters.

Is Pega good for freshers?

If you aspire to kickstart a career as a software developer without prior experience or a computer science degree, Pega can be an excellent choice. Approach it with the mindset that Pega is just as new for you as it is for an experienced developer, acknowledging that there will be a learning curve.

What is the salary of TCS Pega freshers?

The standard salary for a Pega Developer at Tata Consultancy Services is ₹7,43,173. Pega Developer salaries at Tata Consultancy Services may vary, ranging from ₹1,81,475 to ₹10,74,351.

What is the salary of Pega freshers in Chennai?

For Pega Developers in Chennai with less than 2 years to 5 years of experience, the salary varies between ₹3.7 Lakhs and ₹10.0 Lakhs, based on the latest 321 reported salaries.

Is Pega developed by TCS?

TCS has dedicated investments in creating over 50 industry-specific Pega solutions, frameworks, tools, and accelerators. Examples include Design Validator, 360 Upgrade Smart, Auto Product Release Notes Generator,social media integration tools, and industry solution frameworks tailored for financial services, life sciences, and manufacturing.

Which Pega certification is best?

The Pega Certified Lead System Architect represents the highest level of certification, attained after Certified Pega Senior System Architect. This certification denotes an expert capability achieved by an elite group of resources.

What is Pega skills?

Pega developers are proficient software programmers responsible for designing and implementing enterprise-level applications on Pega PRPC. Pega, developed in Java and built on Object-Oriented Programming (OOP) concepts, is a unified Business Process Management (BPM) system.

Is Pega Java based?

Pega stands out as a widely used platform for Business Process Management, operating on a Java-based foundation. Implementing a Pega application is notably quicker compared to other tools, making it a preferred choice for those seeking to build cost-effective and efficient applications.

Which is best Salesforce or Pega?

Pega provides a flexible and scalable architecture, enabling businesses to adjust their CRM solution in response to changing needs. In contrast, Salesforce is a established CRM solution with a comprehensive set of built-in features, including sales automation, customer service, and marketing automation.

Why do companies use Pega?

Pega applications empower prominent organizations to enhance customer engagement, streamline operations, and leverage change as a competitive advantage. In a world marked by constant change, Pega uniquely allows you to build with adaptability in mind.

Is Pega a high paying job?

The average annual salary for a Pega Developer in India is ₹8,47,934. Additionally, the average supplementary cash compensation for Pega Developers in India is ₹82,063, with a reported range between ₹60,577 and ₹93,305. These salary estimates are derived from 68 anonymously submitted salaries by Pega Developer employees in India on Glassdoor.

Does Google use Pega?

Google internally utilizes Pega's workflow automation capabilities, operating on Google Cloud Platform (GCP), to manage one of its most crucial assets—the network.

Is Pega a DevOps tool?

Pega's low-code DevOps tools empower developers to implement best practices for automated and accelerated application testing and deployment.

Does TCS use Pega?

TCS provides an extensive range of Pega services, encompassing intelligent process automation, customer service, modernization, and personalized customer engagement, all supported by Pega's decisioning and AI capabilities.

Which company uses Pega tool?

Companies such as Accenture, Verizon, Cisco, and Investopedia LLC are notable users of Pega CRM. To obtain further insights and details, you can reach out to the Thomson Data team and inquire about our Pega CRM client list.

Can anyone learn Pega?

There are no prerequisites required for enrolling in this course. All you need is a working understanding of BPM and configuration; no coding is necessary.

Which is better Pega or Salesforce?

In the CRM Platforms market, Salesforce CRM commands a market share of 24.18%, while Pega holds a share of 0.95%. Given its broader market share coverage, Salesforce CRM ranks 2nd in 6sense's Market Share Ranking Index for the CRM Platforms category, whereas Pega holds the 18th position.
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