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  • Salesforce Training in Chennai

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    • Real-Time Experts as Trainers
    • LIVE Project
    • Certification
    • Affordable Fees
    • Flexibility
    • Placement Support

    Looking for the best Salesforce Training in Chennai? Fast-track your career and be successful by learning Salesforce at FITA Academy, under the mentorship of our Real-time Salesforce professionals. Our Expert Mentors provide holistic training in the Salesforce Admin, Developer and Lightning modules to help you become an expert in Salesforce and to further guide you to clear the global Salesforce Certification exams.

    Course Highlights and Why Learn Salesforce Course in Chennai at FITA Academy?

    Expertly designed Salesforce course modules with Salesforce Admin, Developer and Lightning modules to meet with the global industry requirements
    Courseware that is curated by Industry Experts to have a clear understanding of various features of Salesforce.
    Proficient Salesforce Trainers with more than a decade of experience in the Salesforce Platform
    Comprehensive Salesforce Training to make you equipped with Salesforce development platform and the apps connected to it
    Interactive Instructor-led Salesforce Training session in Chennai at FITA Academy
    Regular Recap sessions of the previous classes are provided to strengthen your skills
    Smart Classrooms with Blended learning of Salesforce Training in Chennai at FITA Academy
    Professional Salesforce Training at an affordable cost with certification upon successful completion of the course.
    Flexible batch timings - Weekend, Weekday & Fast track Salesforce Training in Chennai at FITA Academy

    Upcoming Batches

    28-05-2022 Weekend Saturday (Saturday - Sunday)
    30-05-2022 Weekdays Monday (Monday - Friday)
    02-06-2022 Weekdays Thursday (Monday - Friday)
    04-06-2022 Weekend Saturday (Saturday - Sunday)
    Salesforce Training in Chennai Batches

    Classroom Training

    • Get trained by Industry Experts via Classroom Training at any of the FITA Academy branches near you
    • Why Wait? Jump Start your Career by taking Salesforce Training in Chennai!

    Instructor-Led Live Online Training

    • Take-up Instructor-led Live Online Training. Get the Recorded Videos of each session.
    • Travelling is a Constraint? Jump Start your Career by taking the Salesforce Training Online!


    • Getting around the app
    • Getting your organization ready for users
    • Setting up and managing users
    • Security and data access
    • Customization: fields
    • Managing data
    • Reports and dashboards
    • Automation
    • Managing the support process
    • Troubleshoot record access and field visibility
    • Change management
    • Extend Salesforce with custom objects and apps
    • Extend analytics
    • Increase efficiency with salesforce1 and publisher actions
    • Improve data quality
    • Automate complex business processes
    • Streamline requests with approval processes
    • Increase productivity with visual workflow
    • Designing applications on salesforce.com
    • Designing applications for multiple users
    • Implementing business processes
    • Managing data
    • Visualforce pages: enhancing the user interface
    • Force.com code (Apex)
    • Visualforce Controllers
    • Integrations Overview
    • Security
    • Working with Salesforce Data
    • SOAP API
    • JSON
    • com REST APIs
    • com Bulk API
    • com Streaming API
    • Data Loader in Architecture
    • Apex, Data Loader, and Integration
    • Declarative Integration Features
    • Embedding Web Pages and Applications within Salesforce
    • Single Sign-on
    • CTI
    • Design Workshop
    Salesforce Training in Chennai Details

    Have Queries? Talk to our Career Counselor
    for more Guidance on picking the right Career for you! .

    Trainer Profile

      • FITA Academy fervently believes in the blended method of learning and we provide the right blend of theoretical and practical knowledge of the Salesforce to the students
      • Salesforce Instructors at FITA Academy trains the students with Industry-relevant skills
      • Salesforce Trainers at FITA Academy are Expertise in the Salesforce platform
      • Salesforce Trainers at FITA Academy are Real-time professionals, and they provide hands-on training on the Salesforce software and its application
      • Trainers at FITA Academy Up skills the knowledge of the students by providing them an in-depth training of the Salesforce configuration and Administration process
      • Salesforce Trainers at FITA Academy gives the required individual attention to each student and provides in-depth training with complete hands-on practices
      • Our Trainers assist the students in building their resume professionally and also boost their confidence by providing valuable insights to them about Interview questions and Handling interviews with mock interview sessions.
    Quick Enquiry


    Real-Time Experts as Trainers

    At FITA Academy, You will Learn from the Experts from industry who are Passionate in sharing their Knowledge with Learners. Get Personally Mentored by the Experts.

    LIVE Project

    Get an Opportunity to work in Real-time Projects that will give you a Deep Experience. Showcase your Project Experience & Increase your chance of getting Hired!


    Get Certified by FITA Academy. Also, get Equipped to Clear Global Certifications. 72% FITA Academy Students appear for Global Certifications and 100% of them Clear it.

    Affordable Fees

    At FITA Academy, Course Fee is not only Affordable, but you have the option to pay it in Installments. Quality Training at an Affordable Price is our Motto.


    At FITA Academy, you get Ultimate Flexibility. Classroom or Online Training? Early morning or Late evenings? Weekdays or Weekends? Regular Pace or Fast Track? - Pick whatever suits you the Best.

    Placement Support

    Tie-up & MOU with more than 1200+ Small & Medium Companies to Support you with Opportunities to Kick-Start & Step-up your Career.

    Salesforce Certification Training

    About Salesforce Certification Training in Chennai
    at FITA Academy

    Salesforce Training in Chennai Certification

    Salesforce Certification Training in Chennai

    Salesforce Course Certification is one of the professional credentials which demonstrate that the candidate has gained in-depth knowledge of the Salesforce platform and its application. With a real-time project experience provided at the end of the course, this certification states that the candidate has acquired the necessary skills to work as a Salesforce Developer. Having this certificate along with your resume helps in prioritizing your profile at the time of the interview and also it opens the door for a wide range of career opportunities.

    Salesforce Certification Course in Chennai at FITA Academy hones the necessary skill sets that are required for a professional Salesforce Developer under the guidance of our Real-time professionals. Salesforce Training in Chennai at FITA Academy is provided by professionals who have 10+ years of experience in the Salesforce platform. They upskill your knowledge with the recent developments in the market.

    Apart from FITA Academy’s Salesforce Course Completion certification, our Salesforce Trainers supports and guides you to clear the Global Salesforce Certification exams and they are,

    Salesforce Administrator:

    • Salesforce Certified Administrator
    • Salesforce Certified Advanced Administrator

    Salesforce App Builder:

    • Salesforce Certified Platform App Builder

    Salesforce Architect:

    • Salesforce Certified Technical Architect
    • Salesforce Certified Application Architect

    Salesforce Consultant:

    • Salesforce Certified Sales Cloud Consultant
    • Salesforce Certified Service Cloud Consultant

    Salesforce Developer: Take-up Salesforce Developer Training in Chennai to clear the below Salesforce developer Certifications.

    • Salesforce App Builder Certification
    • Salesforce Certified Platform Developer I
    • Salesforce Certified Platform Developer II

    Commonly asked Salesforce Certification Questions

    What is the best Salesforce Certification I can pursue?

    • Salesforce Admin Certification
    • Salesforce App Builder Certification
    • Salesforce Consultant Certification
    • Salesforce Developer Certification

    What will I be learning in the Salesforce Admin Certification?

    The Salesforce Admin Certification is curated for aspirants who have worked as Administrator. The Salesforce Admin Certification Training program consists of Setting up and configuring Salesforce for the required application, managing its features, customizing functions that are available to the end-users, creating and managing users and implementing security. This is the admin level credential for any aspirants who are planning to pursue their career in the Salesforce Admin domain.

    What will be the cost of the Salesforce Admin Certification?

    The cost charged for the Salesforce Admin Certification exam is USD 200

    How long does it take to complete a Salesforce Admin Certification?

    It takes 6 weeks to complete a Salesforce Admin Certification

    What are the ways to prepare for Salesforce Admin Certification?

    It is always advisable to learn certification exams under the guidance of a professional training institute. Salesforce Training in Chennai at FITA Academy provides complete guidance to clear the Salesforce Admin Certification exam with good scores under the mentorship of real-time professionals.

    Salesforce Training in Chennai Reviews

    Have Queries? Talk to our Career Counselor
    for more Guidance on picking the right Career for you! .

    Salesforce Job Opportunities

    Salesforce Training in Chennai with Placement Support

    Presently, skills in Customer Relationship Management (CRM) tools has turned out to be one of the promising and fruitful careers for aspirants across the world. It is because companies currently are turning out to be more customer-centric regardless of whatever kind of business they are involved in, be it tech-based or manufacturing companies. They are more considerate about maintaining a cordial relationship with their customers to have higher customer retention. These ideations fostered the need for increased and developed CRM Tools in the companies. And when we say the best CRM tool, beyond no space for doubt, Salesforce is the world’s most popular and leading tool in the CRM market.

    It is because of deploying the Salesforce Tool the organizations were able to see a total of 43% of increased ROI45% of customer satisfaction, and a total of 37% of increased sales. Further, according to the recent reports submitted by Gartner Inc, it is stated that by the end of 2022, there will be around 3.3 million Salesforce jobs across the world. In India, alone there are around 4020+ Salesforce job openings in theNaukri.com and 2080+ job Salesforce opportunities in Glassdoor.com.

    The reason behind the significant growth of Salesforce job opportunities is that the Salesforce CRM tool is used by more than 1,50,000 companies around the world. Some of the major industries that use the Salesforce CRM tool are Automotive, Consumer goods, Business services, Financial Services, Education services, Health and Insurance sector, Government Services, Manufacturing industries, Transportation sector, Retail sector, and Travel and Hospitality. The reputed companies that use the Salesforce software are HCL, DTDC, Godrej, KFC, CEAT, Spotify, Toyota, Amazon Web Services, T-Mobile, Aldo, The NewYork Post, American Express, Canon, Hershey Company, NBC Universal, The American Red Cross,and Edelweiss.

    The common job titles that are offered in the organization upon the completion of the Salesforce Certification Course are Salesforce Developer, SalesForce Consultant, Technical Architect, Salesforce Administrator, Salesforce Business Analysts, and Salesforce Project Manager. On average, a SalesForce Administrator earns around Rs 3,60,000 to Rs. 4,20,000 per annum. Senior-level candidates earn up to Rs.7,20,000 to Rs 9,30,000 per annum. Globally, a Salesforce Developer earns up to $87,000 yearly.

    Salesforce Training in Chennai at FITA Academy hones the necessary professional skills that are required for a Salesforce Developer under the guidance of our Expert mentors. Our Real-time Salesforce Developer professionals will mentor and upskill your knowledge by training you with industry-relevant skills and recent updates in the Salesforce Cloud platform. Our Salesforce Trainer at FITA Academy provides you the right career route and helps you in clearing the Salesforce Certification Exam by providing the required guidance.

    Are you looking for Salesforce employment opportunities , after Salesforce training in Chennai ? If yes to these questions, you are in luck. Salesforce training can lead to the best Salesforce jobs.

    FITA Academy Salesforce training institute in Chennai offers courses that are designed to help students develop their skills and knowledge.

    Salesforce is a cloud computing company providing software solutions for customer relation management (CRM), enterprise resources planning (ERP), and other business applications. The company was founded in 1999 and had over 100,000 customers worldwide.

    After completing Salesforce course in Chennai, you can apply for the Salesforce Jobs below.

    Salesforce Administrator – Salesforce administrator manages all aspects of a salesforce environment. They are responsible for monitoring the performance of systems, troubleshooting problems and ensuring the availability of services within an organisation. Salesforce administrators manage users, security roles, workflows, field history settings on objects, fields, data types, formulas and validation rules.

    Salesforce Developer – Salesforce developer creates new functionality using standard object models and REST web service APIs that enable client applications to access application logic, customisations or third-party integrations. A Salesforce developer must be familiar with Apex programming language, JavaScript, and HTML5.

    Salesforce training in Chennai is necessary for all those who want to enter the field of Salesforce development. The demand for Salesforce developers is increasing, which means more people have the right skills. Many companies are looking to hire salesforce developers worldwide as they have access to a larger pool of candidates with these skill sets than they would have if only hiring locally.

    Salesforce Architect – Salesforce architect plans, designs, and develops a large scale complex enterprise application architecture. They also work closely with developers to deliver high-quality code. An architect uses design patterns and best practices to build scalable applications. The Salesforce architect’s primary focus is to ensure scalability, maintainability, compatibility, accessibility and extensibility.

    Salesforce DBA – Salesforce database administrator maintains databases by adding and removing records, setting up indexes, updating metadata, performing backups etc. A Salesforce admin will also work with different Salesforce components like apps, reports, flows, triggers, dashboards, and email notifications to ensure its functioning smoothly.

    Salesforce Lead – A lead performs technical tasks to develop or support products or product lines. Leads create project proposals, coordinate and manage resources, develop schedules, collaborate with cross-functional teams, and resolve technical issues. As a Salesforce Lead, you may be tasked with evaluating software vendors, assisting with vendor selection, developing project plans and timelines, negotiating contract terms, preparing quotations, managing projects and budgets, defining scope, establishing objectives, and helping with implementation.

    The Salesforce Course in Chennai provides students with the necessary skills to learn and implement the software, a very competitive field.

    Salesforce Senior Consultant – An experienced consultant leads others with knowledge of the overall context and the process of change. This role requires people who can think creatively and problem solve while building team relationships. These consultants have worked in similar situations before and use their experience to build rapport and inspire trust among those involved. A senior consultant coordinates events and activities across multiple teams, helps identify emerging needs, makes suggestions about improvements, and drives improvement through collaboration.

    Salesforce Functional Consultant – A functional consultant manages various organisational processes such as account management, marketing automation, customer relationship management, social selling, etc. They help organisations leverage cloud-based business solutions to improve productivity, efficiency and cost savings. In order to do this, they communicate clearly with internal stakeholders and external experts, analyse data and information, determine what changes are needed and then provide actionable recommendations to address them.

    Having seen the career scope for Salesforce it is also important that you should be aware of the Frequently asked Salesforce Interview Question and Answers to perform well in your interview. Below are the commonly asked Salesforce Interview Questions and Answers.

    1) Name the four types of Salesforce Reports

    • Summary reports
    • Matrix reports
    • Joined reports
    • Tabular reports

    2) List two benefits of Salesforce?

    • Automation of mundane tasks can be done efficiently with Salesforce software.
    • Sales opportunities are increased significantly along with customer retention with the deployment of the Salesforce tool.

    3) Why and How to use the bucket fields in Salesforce?

    The Bucket fields are used in the Salesforce report for grouping the field values. Also, we need not create these fields in the Salesforce platform as it exists by default in the reports.

    4. How does Salesforce compare to other tools?

    Salesforce has many features that are unique to itself, including:

    The ability to store millions of records without running out of space

    • A rich set of APIs that allow developers to build applications on top of Salesforce
    • Integration capabilities that connect Salesforce data with external sources, such as CRM
    • Mobile apps that enable users to access their data while they’re away from the office
    • In-memory processing gives customers immediate insights through charts, graphs, and data tables

    Salesforce developer training in chennai is a popular option for those who want to learn about the software. The course will help you design and develop apps using the platform. Salesforce instructors are certified to deliver the training. You can expect to receive high-quality content.

    5. How can you tell the difference between a data base, a repository, a schema and an object model?

    The database stores data in columns and rows. A repository allows access to the information that is stored in a database. A model of objects defines the classes of objects that are utilised by a system. The schema defines the way these objects will be placed together.

    6. Why do we need to use databases for storing our data if it’s just text files?

    Text files can’t easily handle complex queries or relationships. They take up too much disk space. They can’t easily scale.

    7. What are the different types of storage mechanisms available in Salesforce?

    There are three main ways to store information in Salesforce:

    Metadata – Information about your organisation, its products, services, contacts, etc. Metadata includes things like fields, record types, permissions, organisations, profiles, etc. To illustrate, when creating a new account type, you add metadata to describe what fields you would like to be able see in that record type. This is done by using the MetadataAPI.

    Custom Settings – Custom settings give you control over which fields appear on certain screens, whether those screens display “read-only” fields, where people can find certain reports, etc. You define custom settings in Apex code. You can also write triggers that update custom settings based on changes made elsewhere within Salesforce. These updates occur automatically whenever any user makes a change to the setting.

    Attachments – Files uploaded by users who have permission to do so. Users can attach documents (PDFs) or images (JPGS, GIFs, PNGs, BMPs, WMV, MOVs), spreadsheets (.XLS,.CSV), presentations (.PPT), HTML pages (.HTML), or audio/video clips (.AVI).

    8. Can we create an object in Salesforce?

    Yes! There are two parts to creating an object:

    Creating the class definition: Define the structure of your object, assigning properties to fields and methods. The name of the class must begin with the prefix “SF”. Example: account.

    Defining the actual instance: Create instances of the class. Each instance represents one piece of data. In the case of an Account, each instance would represent one particular customer.

    9. What is Salesforce Lightning Experience?

    Lightning Experience is a feature of Salesforce1 that allows users to view the same content regardless of device. It works across desktop browsers, mobile devices, tablets, and TVs. It uses real-time synchronisation to ensure that all devices show the latest state of information.

    10. How does Salesforce compare to other CRM platforms?

    Salesforce is built around the idea of sharing business processes across multiple applications, rather than a single application controlling every aspect of your life. Salesforce Course in Chennai helps to understand the features that enable businesses to work better together. It has powerful tools for quickly building apps and integrating with third-party software. And, because of the way it’s designed, it scales without requiring additional IT resources.

    11. How can Salesforce help companies be more successful?

    The most obvious answer is that with Salesforce, you get everything you need to run your business from a single platform. That means you don’t need to buy multiple systems just to track leads, manage orders, send invoices, and more. You can do it all from Salesforce.

    12. How do I set up a company page?

    A company page is a profile that contains a summary of key information about your company. It shows your logo, provides contact information, links to social media accounts, and lists important dates. If you’re trying to add a company page but haven’t yet created a company profile, you’ll first need to create one before adding a company page. You will gain all practical knowledge from the FITA Academy salesforce training institute in Chennai.

    13. Why should I consider Salesforce as my CRM solution?

    Salesforce is a powerful tool for managing sales, marketing, service, support, and finance operations. This salesforce developer training in Chennai gives you key insights about Salesforce. It supports complex scenarios such as managing relationships between customers, suppliers, partners, and employees.

    14. What is Apex programming language?

    Apex is a development language used to build Salesforce.com’s online services components. With Apex, you can develop logic-based components to interact with many different types of objects.

    15. What are the benefits of using the Salesforce Mobile App?

    Salesforce Mobile Apps offer several benefits, including instant access to critical information while away from the office. They allow you to take part in conversations through real-time messaging and group chats. They can be used to view files, search for contacts, check email, and browse maps. These benefits are available for both iOS and Android at no additional cost.

    To know more about the commonly asked Salesforce Interview questions and Answer click here.

    Student Testimonials


    I got my salesforce developer certification training at FITA Academy. The expert's guidance and the regular assessments helped me to score well in the exams. The entire course experience was excellent and helped me to start my career in the Salesforce platform. Thanks, FITA Academy for your support.


    I completed my Salesforce Developer Certification Training at FITA Academy. The entire Salesforce Training session went on well. Also, a special thanks to my trainer who trained me very well with recent trends in the market. I would also like to mention the support team who helped in scheduling the classes to my convenience.

    Sudhir Karthik

    Prior to Salesforce Training in Chennai at FITA Academy. I had no idea about the Salesforce Cloud Platform. But, now I have a clear idea of the CRM and Salesforce cloud platform. Thanks, FITA Academy for helping me to land my career in the Salesforce platform.


    The Salesforce Course in Chennai at FITA Academy is the complete package that helps you to have a better understanding towards the Salesforce Platform. Everything about this course was good right from the course modules to my trainer. The right blend of conceptual and practical knowledge helped me understand the Salesforce software quickly. Surely, I will suggest this platform to my friends.

    Saritha Boska

    Overall a very good experience. All the coursewares were covered with regular assignment sessions. Which made my pace of learning easier and quicker. Looking forward to do my Salesforce Admin Training Certification Exam over here. To all the Freshers out there in case you are looking for a good platform to start your career in the Salesforce platform, you can begin with FITA Academy. Good work FITA Academy!

    Salesforce Training in Chennai FAQ

    Have Queries? Talk to our Career Counselor
    for more Guidance on picking the right Career for you! .

    Salesforce Training in Chennai Frequently Asked Question (FAQ)

    • Salesforce Training at FITA Academy is designed & conducted by Salesforce experts with 8+ Years of experience in the Salesforce domain.
    • Only institution in Chennai with the right blend of theory & practical sessions
    • In-depth Salesforce Course coverage for 60+ Hours
    • More than 30,000+ students trust FITA Academy
    • Affordable fees keeping students and IT working professionals in mind
    • Course timings designed to suit working professionals and students
    • Interview tips and Training
    • Resume building support
    • Real-time projects and case studies
    • FITA Academy has placements tie-ups with more than 1200+ small, medium, and large scale companies and these companies have job openings for Salesforce Developer and other roles related to Salesforce CRM
    • FITA Academy has a Dedicated Placement Officer to support the students with Placement assistance
    • The Placement cell helps the students with various mock interviews and group discussions training session for them to face the interview with confidence
    You can enroll by contacting our support number 93450 45466 or you can directly walk into our office
    • FITA Academy institution was set up in the year 2012 by a group of IT veterans to provide world-class IT Training. We have been actively present in the training field for close to a decade now
    • We have trained more than 30,000+ students till now and it includes the headcount of numerous working professionals as well
    • We provide maximum individual attention to the students. The Training batch size is optimized for 5 - 6 members per batch. The batch size has been optimized for individual attention and to clear the doubts of the students in complex topics clearly with tutors. 
    • FITA Academy provides the necessary practical training to students with many Industry case studies and real-time projects
    Trainers are Industry Experts who have a decade of experience as Salesforce Developer. Also, the Training faculty of FITA Academy are Working professionals from the Salesforce field and provide hands-on training to the students.
    We accept Cash, Card, Bank transfer and G Pay.

    Salesforce is a CRM (Customer Relationship Management) system that helps companies to manage their customer relationships, sales processes and other related information. The benefits are as follows:

    • It saves time – You can access your data from any device with an internet connection.
    • It is easy to use – You don't need to be tech-savvy to use it.
    • It has user-friendly features – It has a clean interface that makes it easier for people to navigate.
    • It provides real-time updates – You get instant notifications about the activities on your account or contact.
    • It integrates well with other applications – You can integrate Salesforce with your other applications like Microsoft Office Suite, Google Apps etc.
    • It is scalable – It allows you to add more users or contacts easily without any hassle.
    The main objective of this salesforce training in Chennai is to make students knowledgeable about the basic concepts of the Salesforce CRM platform. After completing the training, students will have knowledge of how to create different types of objects such as Account, Contact, Lead, Opportunity, Case, etc. They also learn how to customize these objects and how to use them effectively. Students are provided with hands-on experience by practicing various scenarios during class hours.
    Candidates who want to explore new career opportunities in the IT industry. This Salesforce training in Chennai is designed to enhance the skills of candidates who want to work in the field of Business Applications. The candidate should be able to communicate well and have experience with web development in order to understand Salesforce's technical aspects.
    After enrolling for this Salesforce training in Chennai, students will gain practical knowledge and theoretical knowledge regarding Salesforce technology. This Salesforce training will help them to develop essential skills and abilities required for a successful career in this domain.

    Additional Information

    The purpose of a CRM is to maintain and manage a company’s relationship with customers. It typically involves Marketing, Sales, and Customer service. Salesforce.com offers services in all of these areas. Salesforce is the most effective, efficient, and cloud-based CRM tool available in the market. With Salesforce, you can boost your Sales, Service and Marketing process by managing and maintaining effective customer relationships. This cloud-based CRM is used in most of the Fortune 500 companies around the world. There is a huge demand for Salesforce Developers and Administrators in Chennai and the rest of the world. Take-up Salesforce Training in Chennai at FITA Academy and get an opportunity to work in the world’s popular CRM software – Salesforce.

    Professionals and Students with good Salesforce knowledge are on high demand in many leading IT companies. Whether you want to fast-track your career with a high salary or looking for a job abroad, learning Salesforce is an ideal choice. When you undergo Salesforce Training in Chennai at FITA Academy, our trainers will guide you in clearing the Salesforce Certification as well. FITA Academy offers real-time and practical Salesforce CRM Training by certified professionals with 8+ years of experience. Our practical oriented teaching with complete hands-on will assist students to learn this advanced CRM in real-time.

    What will you learn in the Salesforce Training in Chennai at FITA Academy?

    • A complete overview of the Salesforce CRM tool
    • Get acquainted with Salesforce Objects and learn to modify, create, and rename Objects
    • Able to create various field types and the validation rules
    • Know-how to implement, create, deploy workflows
    • Demonstrable knowledge of VisualForce in Salesforce
    • A clear understanding of the Apex Programming Language
    • Capacity to configure, create and handle dashboards
    • A thorough understanding of how to manage sales and configure the service cloud
    • Get Familiar with SalesForce CRM Customization
    • In-depth knowledge of security controls, application life cycle, chatter, schema builder, and visual workflow.

    Eligibility Criteria and Prerequisites to learn Salesforce Course

    Eligibility Criteria: Any fresher graduates who aspire to begin their careers in the Salesforce platform can opt for this course. However, this Salesforce Course is also suitable for professionals such as, Business Analysts, Software Developers, Programmers, Business Architects, Business Consultants, Administrators, Sales Managers, IT Professionals, Project managers.

    Prerequisites: There are no prerequisites to learn the Salesforce Course in Chennai at FITA Academy as the course is devised in the aspect to have a clear understanding of the Salesforce concepts from its fundamentals. However, having prior knowledge of DBMS and having a conceptual understanding on how business works, will be of added advantage for you to learn the Salesforce Course quickly. Salesforce Training in Chennai at FITA Academy provides in-depth training of the Salesforce concepts and its applications clearly to the students under the guidance of our expert mentors.

    Reason to Learn SalesForce Course

    With training delivered by our expert mentors, we offer professional and practical Salesforce Training in Chennai. Our expert trainers train you in such a way that you master the Salesforce platform and the Apex coding to manage all the business customizations required for customers. We also assist you by guiding for the Salesforce certification in Chennai and ensure that you use your learning of Salesforce administration, Salesforce app builder and developer to pass the Certification. Want to know the Salesforce Training Cost in Chennai? Talk to our Student Counselor at 93450 45466 to know the Salesforce Training Cost in Chennai.

    Why Salesforce Training Is Important?

    Training is key for the right knowledge which is essential to make a business or career successful. Salesforce has been used by many companies to overcome business challenges and to streamline their Marketing and Sales process. Right Salesforce training at the right Training Institute can equip you with the right knowledge to make a career. That’s where FITA Academy comes in place. Helping Professionals & Students to Jumpstart their Career in Salesforce since 2012.

    Placement Support

    • FITA Academy provides 100% Placement assistance to the eligible students after successful completion of the training
    • We have tie-ups with more than 1200+ companies ranging from small to large scale companies
    • FITA Academy has an Active Placement Cell that helps the students to land in their dream career

    Salesforce Tutorial

    Latest update regarding Salesforce

    The largest salesforce software company with the native of Finland namely Fluido, was acquiesced by Infosys which is considered to be a massive step taken by the latter. By this acquisition, Infosys has grabbed a firm hold in the Salesforce industry as a cloud service provider.

    Fluido was acquired by a deal worth 65 million, which includes the earn-out, management incentives along with bonuses. By this move, Infosys now has its footprints over the Nordics region, which includes Finland, Sweden, Denmark, Norway, and Slovakia.

    Interface of Salesforce

    The sale is the common term used for the corporate sales, online sales and retail sales. Online sales or corporate sales can be achieved through the digital marketing which consists of different techniques to boost the online presence and sales. The support needed for the retail sales is gained from the software sales force as it requires huge follow ups and information. Salesforce Training in Chennai have good bondage with the students and they train the students with distinctive talents. Sales force is used to enhance the sales through the customization of the interface build various functionalities; build apps and setup paths for the functions. There are two types of lighting in the sales force page which are classic and modern to design the interface. The features that are beneficial to the sales and the ultimate users are used in the two types of interfaces.

    The top right corner of the sales force page consists of the set up options. By clicking the setup option in the page the setup home page is seen. Under the setup home the configuration option and the customization options are given. Salesforce Training is the best training for the students with interest in sales and technology. The setup in the sales force requires the information like users, company settings, security, environment, objects and fields, user interface, custom code and analytics. The setup clearly explains the business goals and the business operations for the sales. The details to be furnished under each the settings are used for adding; removing or managing the business information’s and do the analysis with the dashboard or the reports.

    Management of sales

    Sales department is the external department or highly interactive department in any organization. The contact management of the customers like the contact details, activity history, customer communications, and internal account discussions are managed by the feature called contact management in the salesforce. Opportunity management helps for the different stages of a sale. Like the identification of the deal, products involved in the deal, data required for the deal, quotation for the deal, and finally closing the deal. For some type of sales this requirement well suits to manage the follow ups and save the required data. Join the Salesforce Course in Chennai and live your dream by procuring the high level job.

    Sales collaboration is for finding the experts among the sales team to fix up the issues in the sales and complete the deal with the given short tenure of time. This aids for increasing the number of sales. Sales performance management is to check the goals of the sales and the respective reward to the employees or sales team. The campaigns across the channels like the website, Facebook or you tube are measured with the lead management. The customers contact the channel through this lead management which aids for increasing the sales. Salesforce Training Institute in Chennai offers course with industrial experts and provide the real time training with the required industry knowledge.

    Partner management aids for the management of the dealers or partners in the business. The partners need to be educated regarding the business information and business follow-ups to achieve the objectives and goals of the business. The sales force mobile app is the platform to use the functions of the sales force app in the mobile.

    Workflow and approvals is for the visuals to manage the discounts and expenses of the sales. It has simple drag and drop options to show the expenses and the corresponding discounts to win over the sales deal. Email integration is for the coordination from the email for the sales team. The file up loading and the changes in the file are the notable process in the sales. Salesforce Course provides placement support to the students after the course as the trainers and the training institutes have contact with the top companies. The product details or the price details need to be confidential and reach the team member of the sales team on time. Dash board of the app consists of the detailed information and reports for the sales team. The sales forecast is for the real time demand or multi-currency details to forecast the sales. Territory management is to create models suitable for the territory and optimize the information’s in a separate window to enhance the sales.

    Management of services

    The different functions of the sales are designed as different applications and all are grouped under one hard ware called sales force. Each function is called as tenant and hence sales force support for the multitenant cloud. The metadata are scalable and makes it easy for the customization of the concurrent user in the sales force. The ecosystem and the environment of the sales force are very large as the users are large. Join the Salesforce Developer Training in Chennai which offers the training as developer syllabus and admin syllabus to help the students with distinctive knowledge.

    Console for service is help to accomplish the business goals. This service helps to prioritize the task and share the personal experience with the customer in different cases. The knowledge base is the service which captures the interactions between the customer and solutions to the issues from the customer. This is very helpful in solving the issues by taking examples from the past. Social customer service is the option which integrates with the social media page and it becomes easy to interact with the social media customers. Live agent is the service from the sales force for the real-time and direct chat with the customers. Mobile platform is also service based cloud which offers the services through mobile app. The service cloud communities use many tools in the service cloud and trouble shoots the various problems. Join the Salesforce Developer Training to pursue career with Sales force which pays a leading salary in the industry.

    Objects in Salesforce

    There are three types of objects in the sales force and they are standard objects, custom objects and external objects. The objects used for the configurations, accounts and settings are the relational data which forms the standard objects.

    Standard objects

    The standard objects are seen from the settings, setup home, object manager and account. The schema builder in the account table shows the field names and data types of the data. The account information, contact information, case information, user information, asset information and domain information forms the different forms of the standard objects. Salesforce CRM Training in Chennai imparts the knowledge to the students leaning to full fill the job opportunities in the job market.

    Custom objects

    Custom objects are used for building the page lay outs, edit the custom objects, import the records of the custom object, create reports for the custom objects, create dashboards for the custom objects, create tab for the custom data, track the tasks of the custom objects, and display the custom objects. To carry over these functions the custom object is used. To set up the custom object click the create option under the object manager, give name to the object and save the object, the custom field are added and the relationship tab are scrolled down and filled with the information. Join the Salesforce Administrator Training in Chennai to join the top companies as the administrator to the salesforce app.

    Relationship records

    The relationship among the data and the files are created in the custom objects. The features of the master-detail relationship includes delete the master records, delete all records, master record is essential to create a detailed record, the permission from the master record is needed to open the detail record, the sharing rule for the detail records comes from the master record, and both the types of records are included in the report record types of the sales force.

    To set up the relationship type the process is to go to the setup home, find the object name, go to custom fields then to the relationships related list, click the new and choose the relationship between the master and the detail. The ownership of the record, master record details, and the summary fields of the master record are created. After creating the relationship filed create the delivery location. Add the relationship name, field name, and then add the reference field to the page layout. Then add the related list to the lay out along with the parent or master record. Salesforce Training in Tambaram offers the training with support to the students to clear the certification.

    Lookup relationship is about the value of the field and this is used in shared data between two objects. For the field delivery location the lookup relationship is the delivery schedule. These two fields are interrelated fields and the value of one is known by other field. The schema builder shows the relationship and lookup relationship details in the sales force app.

    Schema builder

    The Schema is used for viewing the object, modifying the object and creating a new object. The schema builder shows the field values, data types, relationships and directions of the fields. The schema builder has dragged and drop option in the interface of the sales force. Go to the objects and fields in the setup home, then object manager, then schema builder, the left pane of the schema provides the objects details, the element tab shows the fields and relationships and the objects tab shows the standard object and the custom object. Changing objects in the Schema is shown in the right pane, the modification of the custom objects, and the standard objects are not used for the structure change. To create objects using schema builder the process is to go to the element tab, drag the element which is the object, then finally fill in the information of the object. Join the Salesforce Training and Placement Training in Chennai and start your steps towards success.


    The setup home, administration and users in the settings help to setup the details of the users in the sales force app. The new profiles are created by cloning the old profiles in the users and profiles settings. There are some objects which are not accessible with the profiles. In such cases the permission sets are created and the sets are attached to the user’s profile. Join the Best Salesforce Training in OMR to gain the in-depth knowledge in to the sales force. Some objects are accessible on temporary basis this is also done through the same process. The access can be through object, field, records and values. So, access type is important to get access to the data in the sales force app. There are four mechanisms in sharing a object to the record they are organization-wide defaults, manual sharing, role hierarchies, and sharing rules. The public read and write, public read only, private and controlled by parent are the four types of sharing models in the sales force app.

    Process builder

    After the process or function the data goes inside the record or for the analysis purpose. The process builder tool helps for automating the processes of the sales. Select the object, add the criteria to the object, start the process, and finally add action to criteria. To add large records to the sales force object the CSV files are used in the Sales force. To import data in large size CSV files are used in the sales force. The export of data is processed through the setup home, data, data export and then schedule an export by instructing the frequency of the data to be exported. After the download the hyperlink of the download data is sent to the email of the receiver of the scheduled export. Best Salesforce Training in Porur focus the learning community and create a big community of followers to the salesforce software.

    Visual force

    Tag based language are used when creating the visual force pages. The language is similar to the HTML language. The traditional webserver page accepts the URL and this is also similar to that. The visual force language decides the view of the data like the list view or the field view of an object. This language is easily collaborated with the HTML, CSS style and java libraries. The expressions, operators and the literals in the visual force page help for the variables and expressions form of the data.

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    Force.com API – The developer tools have made the life simple for developing applications without coding. This is called as the Force.com API. It is used when there is no need for writing code for the application development. The API allows the developers to use the objects of the sales force for their business requirements. The REST API integrates with the objects in the sales force app for making requests and responses. A developer has an option of using Java, JavaScript, PHP or other languages to make the request. The response is received with the help of XML and JSON.

    Apex Class – Apex classes help for controlling the logic flow and setting up the validation. These classes help for controlling the fields, conditions, loops and other elements used in the apex programming. It uses the methods and properties defined in the class to perform required actions. Each method in the class is responsible to handle a specific case related to the workflow. These are executed one after another. When any error occurs it returns back to the caller. If there is no error it moves forward till the end of the execution. Apex class syntax is different from the normal class syntax.

    Salesforce Mobile Apps – Mobile applications integrate with salesforce technology. There are many applications available on the market which can run under iOS and Android operating system. The mobile applications allow user access to the information stored in the sales force using the internet connection. These apps store all the necessary information and send them to the server. At the same time they provide offline support for users who do not have the internet connectivity. These applications are created with native languages. Thus, they work on tablets and smartphones faster than web applications.

    Salesforce training in chennai can help organizations to get a head start on implementing the platform. They can also use it to train their employees and get them up to speed on the new software. It is a popular option for both new and experienced developers. They offer a range of courses that cover the basics of Salesforce, CRM, and marketing automation.

    Data Migration – Data Migration is the process of transferring data from one source to another. In sales force cloud it is easy to transfer data between two systems without losing the data. Using the salesforce data migration tool you can migrate your data across the platforms. It is the easiest way to move your data from one salesforce platform to another. It supports all the types of objects in salesforce including custom objects, standard objects and reports etc.

    Data Security

    If you’re only getting started in Salesforce, You’ve probably considered the advantages of the different data security methods. This section will explain what each one is and how it affects your business. Data security features can affect all aspects of your business, from Customization to flexibility. You’ll also learn about encryption and access controls. But what are the benefits of each one? Let’s look at some of them to help you decide which data security solution will best suit your business needs.


    In this salesforce training in Chennai, you will learn about different data security measures where you will learn how to protect your company’s data from hackers and other malicious elements.

    It’s important to remember that data security measures are a key component of data management and must be in place before you implement any cloud application. The software is available in a variety of forms and is designed to be flexible. It can help you create a customized environment to meet your business needs.

    Many startups and Fortune 500 companies rely on the CRM platform to manage their customers. This tutorial explains the various features and benefits of this tool. The Salesforce Course in Chennai will also teach you how to build an app on the platform. Previously, employees would manage data manually. They’d jot down notes and store them in files. This created inconsistencies and made it difficult for companies to leverage all available data. By using a cloud-based application, employees can manage data in one place and have it available for all departments.

    If you’re looking to safeguard your information from hackers, it’s vital to be aware of the many methods for protecting your data. The software’s security model covers RLS and FLS. It includes over 800 applications that allow companies to manage the organization’s data focused on customer relationships. Learn about these options and make sure that your organization follows them. Then, you can implement data security measures to protect your data. You’ll be glad you did!

    In addition to limiting access to your data, you should also limit the types of users who have access to specific data. This way, your Salesforce org and the app will be secure and prevent unauthorized users from accessing it. You can think about the types of data your job requires from our salesforce training institute in Chennai. Once you know which data types are appropriate for your work, you can start developing your model. Once you’ve decided how to share your data, you can set up rules to prevent them from being misused.


    The different data security options can help you get started with this powerful CRM software. The platform itself is very easy to customize and is powered by metadata. There are several different parts to this platform, and it is crucial to understand them to get the most out of it. These parts include: The security model of Salesforce is made up of three different levels: object, field, and record.

    Depending on the type of data you have, you can set different security levels for your data. Fortunately, the security model is highly flexible and comprehensive. It lets you set the level of access you want and prevent others from accessing certain information. This allows you to choose which parts of your data you want to be protected and which ones you can open up for public viewing. Our Salesforce Course in Chennai gives you an in-depth look at the security model.

    If you need to store sensitive data, you’ll want to limit the users who can view certain data. In many cases, recruiting apps use data that needs to be private. You can use the Salesforce platform’s layered sharing model to limit access to certain users but make sure everyone has access to the information they need. This way, there’s less risk of data being stolen, and you can control who can access the information.

    This gives you different data security options, allowing you to set different access levels to different parts of your system. By making your data accessible only to authorized users, you can control how your users can access it. By getting this knowledge through salesforce training in Chennai, you can come to know about different kinds of security features. In addition to this, Salesforce has built-in security mechanisms to make sure that data stays secure. You can also use different page layouts to secure your data. Then you can export your data to external tools.

    Record level security is another useful option for limiting access to records. It allows you to control who can view and edit specific records. Using this feature, you can limit access to the entire database or only certain objects. Another option is to encrypt records. Salesforce offers two types of encryption: object-level encryption and record-level encryption. While record-level encryption is more flexible, object-level encryption gives more control over who can view specific data.


    While data encryption is an important security measure, it is not always feasible to encrypt data in Salesforce. Encryption can be an effective solution if you use deterministic or probabilistic encryption methods from salesforce training in Chennai. Depending on the data being encrypted, these two encryption methods will result in different cipher texts. However, encryption will prevent unauthorized access to your data in both cases. Encryption in Salesforce can also be done on the file system, so you don’t need a separate server or application.

    For ensuring regulatory compliance, you can use platform-based encryption. These encryption keys are kept in a separate location from the data and can’t be accessible to users without the necessary authorization. Encryption can also protect attachments stored in Salesforce. This option is available on some of the custom fields.

    To set up encryption in Salesforce, go to Setup – Platform Encryption. Afterward, choose encryption and click the “Encrypt” button.

    Platform encryption in Salesforce allows you to protect data with 128-bit master keys. This means that you don’t need to worry about compromising your security, as long as your data is kept confidential. However, there are some limitations to using encrypted fields. These include data sharing models involving files, attachments, and standard fields. These are just a few limitations that may limit your use of the platform-based encryption in Salesforce.

    Classic encryption in Salesforce can protect user data, including contact details and business data. This encryption technique masks the original data with a strong 128-bit Advanced Encryption Standard. It’s also possible to encrypt custom fields and custom objects. For more information about encryption, see the Encryption in Salesforce documentation which will be provided by taking our Salesforce Course in Chennai. There are other important features to take into consideration when using the feature. This way, you’ll be better secured from hackers.

    While data-in-transit encryption is a good option, data stored in Salesforce must be encrypted before it leaves the application. To implement encryption, you must ensure that your data has the appropriate permissions.

    Salesforce offers two types of encryption: classic and shield.

    Salesforce Classic is the default encryption that comes with Salesforce and is required for point-in-time recovery.

    Salesforce Shield Platform Encryption is the more robust option and comes with extra charges. It’s highly recommended that you use it for your data storage in Salesforce. You must also consider the security of your users. From the best salesforce training institute in Chennai, you will get all the training regarding Salesforce Platform Encryption.

    Access control

    Based on the kind of access you require, Salesforce may offer many choices for restricting access to users. You can create different integration users for different systems and fine-tune each user’s permissions to restrict access to specific records. Learn from our best salesforce training in Chennai to know more about the permission types. Users can also be granted access only to subsets of data that support their specific use case. The Limits and Allocations Quick Reference can help you determine the maximum number of open cursors for each user.

    Salesforce security uses three key constructions to store information. These are objects, fields, and records, just like tables in a database. These constructs allow the admin to restrict access to specific features, data, and cases. Users can also have different levels of access, which means that an admin can limit certain objects and permissions for certain employees.

    The object-level access model is more flexible and secure than other CRM security models. Once you get trained from our salesforce training institute in Chennai, you will learn the difference between object-level, field-level, and record-level security. Let’s say you wish to restrict access to certain objects for John, an executive in sales Executive. Access to these objects will be controlled by profiles, permission sets, and access rights.

    Objects and fields are the basic building blocks of the application. Objects are related to table records in relational databases. Custom user-defined records are also considered objects. Salesforce objects correspond to table records. In relational databases, object-level permissions are equivalent to field names. Page layouts are part of object definitions and define the appearance of objects to users. By default, users with role-level access can see records of any user.

    Users can also assign permissions to objects. The easiest way to control access to data is to assign permissions for objects. This way, the support team can see records related to an account, while the account team will not see any of that data. This way, our salesforce training in Chennai provides data security by limiting access to this data. In Salesforce, permission sets are divided into roles. Users can be assigned multiple permission sets based on their roles and position in the organization hierarchy. Admins can ensure that certain users can access specific records by assigning permissions to objects.

    Organization-wide defaults specify the minimum level of access for records. This default level may be too restrictive for some users, so you can create custom permissions and use role hierarchies to give users access to certain parts of the application. You can also create custom permissions for specific users or record types, such as mass sharing for leave requests. However, remember to never grant users access to data that you do not explicitly allow. Default access levels may be restrictive and may not be appropriate for all users.


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