Salesforce Training In Chennai

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Looking for the best Salesforce Training in Chennai? Fast track your Career smarter by learning the world's #1 Salesforce CRM at FITA - Rated as the Best Salesforce Training institutes in Chennai.

Purpose of a CRM is to maintain and manage a company's relationship with customers. It typically involves Marketing, Sales and Customer service. CRM offers services on all of these areas. Salesforce CRM is the most effective, efficient and cloud based CRM tool available in the market. With Salesforce CRM, you can boost your business process, manage and maintain effective customer relations. This cloud based CRM is used in most of the fortune 500 companies around the world. There is a huge demand for Salesforce Developers and Administrators in Chennai and rest of the world. Take-up Salesforce Training in Chennai at FITA and get an opportunity to work in the world's popular Salesforce CRM.

Professionals and Students with good Salesforce knowledge are on high demand in many leading IT companies. Whether you want to fast-track your career with a high salary or looking for a job abroad, learning Salesforce is an ideal choice. When you undergo Salesforce Training in Chennai at FITA, our trainers will guide you in clearing the Salesforce Certification as well. If you have any questions about taking up Salesforce certification in Chennai and the pre-requisite for certification, please call us at 93450 45466 or contact us by filling your contact information.

FITA offers real-time and practical Salesforce CRM training by certified professionals with 7+ years of experience. Our practical oriented teaching will assist students to learn this advanced CRM in real-time.

Why FITA For Salesforce Training In Chennai?

With a set of expert mentors, we offer professional and practical Salesforce Training in Chennai. Our expert trainers train you in such a way that you master the Salesforce CRM and the Apex coding to manage all the business needs from your customers. We also assist in taking up Salesforce certification in Chennai and ensure that you learn, design and master concepts of Salesforce administration and pass Salesforce app builder and developer Certification. Want to know the Salesforce Training Cost in Chennai? Talk to our Student Counselor at 93450 45466 to know the Salesforce Training Cost in Chennai.

Why Salesforce Training Is Important?

Training is key for the right knowledge which is essential to make a business successful. Salesforce has been used by companies to overcome business challenges and to streamline their Marketing and Sales process. Right Salesforce training at the right Training Institute is important for the right knowledge. That's where FITA comes in place. Helping Professionals & Students to Jumpstart their Career in Salesforce since 2012.

Our Salesforce CRM Training In Chennai Is Recommended For

IT Professionals
Project managers
SAS Enterprise Miner
End users

What You Learn In Salesforce Training At FITA:

We have expert professionals to train you to design, implement and build custom applications that will give you skills and knowledge for clearing Salesforce Certifications.

Administrator: As a Salesforce Administrator you will Manage users, data, and security. You will also Maintain and customize Sales Cloud and Service Cloud applications. You will also Build reports, dashboards, and workflows in the Salesforce CRM.

App Builder:

As an An app builder you will be designing, building, and implementing custom applications using the declarative customization capabilities of the platform. To give more clarity, you will be Designing the data model, user interface, business logic, and security for custom applications. You will also customize the applications for using in mobile. You will also design the reports and dashboards as per business needs.


As a developer, you will build custom Applications using Apex and Visual Force. You will Design, develop, test, and deploy programmatic solutions that are maintainable and reusable.

Rated As No 1 Salesforce Training Institute In Chennai

Salesforce Training Course Syllabus

Our Salesforce training is divided in to two modules - Salesforce Administrator and Developer. Take a look at our Salesforce CRM course syllabus.

Administrator Track - High Level Salesforce Course Syllabus

Salesforce Administrator 201 Training In Chennai:

Getting around the app
Getting your organization ready for users
Setting up and managing users
Security and data access
Customization: fields
Managing data
Reports and dashboards
Managing the support process

Salesforce Administrator 211 Training In Chennai:

Troubleshoot record access and field visibility
Change management
Extend Salesforce with custom objects and apps
Extend analytics
Increase efficiency with salesforce1 and publisher actions
Improve data quality
Automate complex business processes
Streamline requests with approval processes
Increase productivity with visual workflow

Developer Track - High Level Salesforce Course Syllabus:

Salesforce Developer 401 Training In Chennai:

Designing applications on
Designing applications for multiple users
Implementing business processes
Managing data
Visualforce pages: enhancing the user interface

Salesforce Developer 501 Training In Chennai code (Apex)
Visualforce Controllers

Salesforce Developer 502 Training In Chennai

Integrations Overview
Working with Salesforce Data
com Bulk API
com Streaming API
Data Loader in Architecture
Apex, Data Loader, and Integration
Declarative Integration Features
Embedding Web Pages and Applications within Salesforce
Single Sign-on
Design Workshop

Salesforce provides the effective CRM and brings in changes to the software for three times in a year. It makes use of other technologies like analytics, artificial intelligence, and cloud. Sales force is for the sales and customer services. Let me shed light on the changes reviewed and updated for the year 2019 in the sales force software. The January 2019 updates accounts the following features. Join the Salesforce Training in Chennai at FITA to dump your mind with the frequent updates from the Salesforce.

Marketing Channels

The advertising channel in the advertising studio is updated with certain add-ons. Already the access is created to the Google, Twitter, Facebook, LinkedIn, Instagram, and Sales force DMP. Salesforce Training will answer to the deepest questions and hone the skills required to understand the sales force software. The access is extended to the pinterest channel which is the marketing channel for the visuals. Marketing can be content based or visual based but the reach is essential. Pinterest has strong base with new ideas from the users and hence it is added to the advertisement studio.

The Suppression List

The suppression list implies the information regarding the subscribers who are not interested in receiving the business communications. This email list is seen during the usage of the standard list in the automation studio. It is helpful to promote the business with the standard customers regularly for the query activities. Join the Salesforce Course in Chennai at FITA and become an expert in the development and administration of the Sales force software.

Promotion Of Sales Through Distribution

The product undergoes many people like the dealers or agents to distribute the product to the different group of people. This distribution chain is optimized by having an interaction through the test and images regarding the product. The distributed Marketing is updated with templates for the email marketing with texts, images to boost the sales. Search for the best Salesforce Training Institute in Chennai and join the course to enrich your knowledge in the software. The business and the customers can be divided in to brand popularity, branches of the business, and the business goals. Create content category wise and use the content for each category of people. The category can be divided like the sellers, agents, distributors and partners. Regular emails to these people can be organized with this option. The access to the campaign is given to the users and they can add images, discounts, head shots and offers to this area. Personal notes and images from the different counter parts of the sales will promote the sales.


The Web activity and mobile activity can be monitored with personalization using the Google cloud. The on-line and offline behavior can be analyzed and accordingly the promotion activities will be planned. Activities like abandon cart, browse abandons, search abandons, page exits and goal non-completes are analyzed with an insight to the sales. Join the Salesforce Training in Chennai to gain in-depth knowledge in to the Salesforce .

Email Advancements

In the Email studio the Record count column is used and the data extension is used to view the record tabs or property. The content support is postponed and it is not possible to create the classic cloud content with the Email studio now. The option of uploading the content through the URL is depreciated and the drag option is used for uploading the content. The browse option is used for browsing the files.

Journey Builder

It is easy for the beginners to learn journey builder and prioritize the activities required or optional. All the email activities are added to the journey builder. To reach a big spectrum of audience the filters in the marketing cloud contact is used.

Salesforce is the efficient way to catch the customers through interaction, messages, and marketing plans. In the context of the business sales is about the regular customers and marketing deals with the new customers. To improve the sales and the customer base it is essential to use a powerful tool like Salesforce . Join the Salesforce Training at FITA and take your career to the next level.

Batch Timings

Call us to know the upcoming batch timings

Salesforce Training Cost In Chennai / Programme Fees:

Call us to know the progamme fees

Training Venue

Salesforce Course in Chennai at FITA is conducted in Anna Nagar, Velachery, Tambaram, T Nagar, and Thoraipakkam OMR.

Salesforce Certifications

Become indispensable by getting Salesforce-certified! Whether you are an Administrator, Developer, Consultant or an Architect, getting a Salesforce Certification is the best way to prove your skills and knowledge that can lead to new opportunities.

Popular Salesforce Certifications:

Salesforce Administrator:

Salesforce Certified Administrator
Salesforce Certified Advanced Administrator

Salesforce App Builder:
Salesforce Certified Platform App Builder

Salesforce Architect:
Salesforce Certified Technical Architect
Salesforce Certified Application Architect

Salesforce Consultant:
Salesforce Certified Sales Cloud Consultant
Salesforce Certified Service Cloud Consultant

Salesforce Developer: Take-up Salesforce Developer Training in Chennai to clear the below Salesforce developer Certifications.
Salesforce Certified Platform Developer I
Salesforce Certified Platform Developer II

To empower your future, Start Salesforce Training in Chennai with FITA and Get Salesforce Certified!

Related Trainings

Our Salesforce Training Center in Chennai is located at Velachery, Anna Nagar, Tambaram, T Nagar and Thoraipakkam OMR

Want to Jumpstart your Career, Call 93450 45466 for more details about Salesforce Training in Chennai and enrol for a FREE DEMO. We offer professional training by CRM Certified professionals.


  • Salesforce Training at FITA is designed & conducted by Salesforce experts with 10+ Years of experience in the Salesforce domain.
  • Only institution in Chennai with the right blend of theory & practical sessions
  • In-depth Course coverage for 60+ Hours
  • More than 20,000+ students trust FITA
  • Affordable fees keeping students and IT working professionals in mind
  • Course timings designed to suit working professionals and students
  • Interview tips and training
  • Resume building support
  • Real-time projects and case studies

We are happy and proud to say that we have strong relationship with over 600+ small, mid-sized and MNCs. Many of these companies have openings for salesforce developer. Moreover, we have a very active placement cell that provides 100% placement assistance to our students. The cell also contributes by training students in mock interviews and discussions even after the course completion.

You can contact our support number at 93450 45466 or directly walkin to one of the FITA branches in Chennai or Coimbatore

The syllabus and teaching methodology is standardized across all our branches in Chennai. We also have a FITA branch in Coimbatore. However, the batch timings may differ according to the type of students who present themselves.

We are proud to state that in the last 7+ years of our operations we have trained over 20,000+ aspirants to well-employed IT professionals in various IT companies.

We have been in the training field for close to a decade now. We set up our operations in the year 2012 by a group of IT veterans to offer world class IT training.

We at FITA believe in giving individual attention to students so that they will be in a position to clarify all the doubts that arise in complex and difficult topics. Therefore, we restrict the size of each Salesforce batch to 5 or 6 members.

Our Salesforce faculty members are industry experts who have extensive experience in the field handing real-life data in different sectors of the industry. The students can rest assured that they are being taught by the best of the best from the Salesforce industry.

Our courseware is designed to give a hands-on approach to the students in Salesforce. The course is made up of theoretical classes that teach the basics of each module followed by high-intensity practical sessions reflecting the current challenges and needs of the industry that will demand the students’ time and commitment.

We accept Cash, Card, Bank transfer and G Pay.

Student Testimonials


FITA provides the best Salesforce Training in Chennai with the help of MNC professionals. Spend your valuable time to visit our branches in Chennai. FITA Academy is located at three main areas of Chennai, Velachery, Tambaram, Anna Nagar, T Nagar and OMR. People also search for

Latest update regarding Salesforce

The largest salesforce software company with the native of Finland namely Fluido, was acquiesced by Infosys which is considered to be a massive step taken by the latter. By this acquisition, Infosys has grabbed a firm hold in the Salesforce industry as a cloud service provider.

Fluido was acquired by a deal worth 65 million, which includes the earn-out, management incentives along with bonuses. By this move, Infosys now has its footprints over the Nordics region, which includes Finland, Sweden, Denmark, Norway, and Slovakia.

Interface of Salesforce

The sale is the common term used for the corporate sales, online sales and retail sales. Online sales or corporate sales can be achieved through the digital marketing which consists of different techniques to boost the online presence and sales. The support needed for the retail sales is gained from the software sales force as it requires huge follow ups and information. Salesforce Training in Chennai have good bondage with the students and they train the students with distinctive talents. Sales force is used to enhance the sales through the customization of the interface build various functionalities; build apps and setup paths for the functions. There are two types of lighting in the sales force page which are classic and modern to design the interface. The features that are beneficial to the sales and the ultimate users are used in the two types of interfaces.

The top right corner of the sales force page consists of the set up options. By clicking the setup option in the page the setup home page is seen. Under the setup home the configuration option and the customization options are given. Salesforce Training is the best training for the students with interest in sales and technology. The setup in the sales force requires the information like users, company settings, security, environment, objects and fields, user interface, custom code and analytics. The setup clearly explains the business goals and the business operations for the sales. The details to be furnished under each the settings are used for adding; removing or managing the business information’s and do the analysis with the dashboard or the reports.

Management of sales

Sales department is the external department or highly interactive department in any organization. The contact management of the customers like the contact details, activity history, customer communications, and internal account discussions are managed by the feature called contact management in the salesforce. Opportunity management helps for the different stages of a sale. Like the identification of the deal, products involved in the deal, data required for the deal, quotation for the deal, and finally closing the deal. For some type of sales this requirement well suits to manage the follow ups and save the required data. Join the Salesforce Course in Chennai and live your dream by procuring the high level job.

Sales collaboration is for finding the experts among the sales team to fix up the issues in the sales and complete the deal with the given short tenure of time. This aids for increasing the number of sales. Sales performance management is to check the goals of the sales and the respective reward to the employees or sales team. The campaigns across the channels like the website, Facebook or you tube are measured with the lead management. The customers contact the channel through this lead management which aids for increasing the sales. Salesforce Training Institute in Chennai offers course with industrial experts and provide the real time training with the required industry knowledge.

Partner management aids for the management of the dealers or partners in the business. The partners need to be educated regarding the business information and business follow-ups to achieve the objectives and goals of the business. The sales force mobile app is the platform to use the functions of the sales force app in the mobile.

Workflow and approvals is for the visuals to manage the discounts and expenses of the sales. It has simple drag and drop options to show the expenses and the corresponding discounts to win over the sales deal. Email integration is for the coordination from the email for the sales team. The file up loading and the changes in the file are the notable process in the sales. Salesforce Course provides placement support to the students after the course as the trainers and the training institutes have contact with the top companies. The product details or the price details need to be confidential and reach the team member of the sales team on time. Dash board of the app consists of the detailed information and reports for the sales team. The sales forecast is for the real time demand or multi-currency details to forecast the sales. Territory management is to create models suitable for the territory and optimize the information’s in a separate window to enhance the sales.

Management of services

The different functions of the sales are designed as different applications and all are grouped under one hard ware called sales force. Each function is called as tenant and hence sales force support for the multitenant cloud. The metadata are scalable and makes it easy for the customization of the concurrent user in the sales force. The ecosystem and the environment of the sales force are very large as the users are large. Join the Salesforce Developer Training in Chennai which offers the training as developer syllabus and admin syllabus to help the students with distinctive knowledge.

Console for service is help to accomplish the business goals. This service helps to prioritize the task and share the personal experience with the customer in different cases. The knowledge base is the service which captures the interactions between the customer and solutions to the issues from the customer. This is very helpful in solving the issues by taking examples from the past. Social customer service is the option which integrates with the social media page and it becomes easy to interact with the social media customers. Live agent is the service from the sales force for the real-time and direct chat with the customers. Mobile platform is also service based cloud which offers the services through mobile app. The service cloud communities use many tools in the service cloud and trouble shoots the various problems. Join the Salesforce Developer Training to pursue career with Sales force which pays a leading salary in the industry.

Objects in Salesforce

There are three types of objects in the sales force and they are standard objects, custom objects and external objects. The objects used for the configurations, accounts and settings are the relational data which forms the standard objects.

Standard objects

The standard objects are seen from the settings, setup home, object manager and account. The schema builder in the account table shows the field names and data types of the data. The account information, contact information, case information, user information, asset information and domain information forms the different forms of the standard objects. Salesforce CRM Training in Chennai imparts the knowledge to the students leaning to full fill the job opportunities in the job market.

Custom objects

Custom objects are used for building the page lay outs, edit the custom objects, import the records of the custom object, create reports for the custom objects, create dashboards for the custom objects, create tab for the custom data, track the tasks of the custom objects, and display the custom objects. To carry over these functions the custom object is used. To set up the custom object click the create option under the object manager, give name to the object and save the object, the custom field are added and the relationship tab are scrolled down and filled with the information. Join the Salesforce Administrator Training in Chennai to join the top companies as the administrator to the salesforce app.

Relationship records

The relationship among the data and the files are created in the custom objects. The features of the master-detail relationship includes delete the master records, delete all records, master record is essential to create a detailed record, the permission from the master record is needed to open the detail record, the sharing rule for the detail records comes from the master record, and both the types of records are included in the report record types of the sales force.

To set up the relationship type the process is to go to the setup home, find the object name, go to custom fields then to the relationships related list, click the new and choose the relationship between the master and the detail. The ownership of the record, master record details, and the summary fields of the master record are created. After creating the relationship filed create the delivery location. Add the relationship name, field name, and then add the reference field to the page layout. Then add the related list to the lay out along with the parent or master record. Salesforce Training in Tambaram offers the training with support to the students to clear the certification.

Lookup relationship is about the value of the field and this is used in shared data between two objects. For the field delivery location the lookup relationship is the delivery schedule. These two fields are interrelated fields and the value of one is known by other field. The schema builder shows the relationship and lookup relationship details in the sales force app.

Schema builder

The Schema is used for viewing the object, modifying the object and creating a new object. The schema builder shows the field values, data types, relationships and directions of the fields. The schema builder has dragged and drop option in the interface of the sales force. Go to the objects and fields in the setup home, then object manager, then schema builder, the left pane of the schema provides the objects details, the element tab shows the fields and relationships and the objects tab shows the standard object and the custom object. Changing objects in the Schema is shown in the right pane, the modification of the custom objects, and the standard objects are not used for the structure change. To create objects using schema builder the process is to go to the element tab, drag the element which is the object, then finally fill in the information of the object. Join the Salesforce Training and Placement Training in Chennai and start your steps towards success.


The setup home, administration and users in the settings help to setup the details of the users in the sales force app. The new profiles are created by cloning the old profiles in the users and profiles settings. There are some objects which are not accessible with the profiles. In such cases the permission sets are created and the sets are attached to the user’s profile. Join the Best Salesforce Training in OMR to gain the in-depth knowledge in to the sales force. Some objects are accessible on temporary basis this is also done through the same process. The access can be through object, field, records and values. So, access type is important to get access to the data in the sales force app. There are four mechanisms in sharing a object to the record they are organization-wide defaults, manual sharing, role hierarchies, and sharing rules. The public read and write, public read only, private and controlled by parent are the four types of sharing models in the sales force app.

Process builder

After the process or function the data goes inside the record or for the analysis purpose. The process builder tool helps for automating the processes of the sales. Select the object, add the criteria to the object, start the process, and finally add action to criteria. To add large records to the sales force object the CSV files are used in the Sales force. To import data in large size CSV files are used in the sales force. The export of data is processed through the setup home, data, data export and then schedule an export by instructing the frequency of the data to be exported. After the download the hyperlink of the download data is sent to the email of the receiver of the scheduled export. Best Salesforce Training in Porur focus the learning community and create a big community of followers to the salesforce software.

Visual force

Tag based language are used when creating the visual force pages. The language is similar to the HTML language. The traditional webserver page accepts the URL and this is also similar to that. The visual force language decides the view of the data like the list view or the field view of an object. This language is easily collaborated with the HTML, CSS style and java libraries. The expressions, operators and the literals in the visual force page help for the variables and expressions form of the data.

Get full pledge knowledge about salesforce update through our Salesforce Training in Chennai.