Microsoft Dynamics CRM Training In Chennai

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Microsoft Dynamics CRM is powerful Customer Relationship Management software package developed by Microsoft Corporation. This tool is mainly focus on Sales, Marketing and Service industry. According to Microsoft, CRM tool delivers complete overview of each client that enables customer-centric companies to make educated and calculated about strategic effort in customer relationship services.

In this competitive business environment, maintaining strong customer relationship is mandatory to be successful with your business. FITA Academy offers Microsoft Dynamics CRM Training in Chennai to enable you to build strong technical skills to make use of this extraordinary tool. MS Dynamics CRM certifications are the best when comes to CRM and ERP software applications. There is a massive demand in the industry to automate business functions and process. MS dynamics is a complete tool that offers efficient and effective business management solution to all industries.

Our Microsoft Dynamics Training in Chennai allows the students to master in Microsoft Dynamics CRM, NAV 2013 functional, AX 2012 R3 technical, NAV 2015 functional, NAV 2015 technical, etc. You can choose MS Dynamics CRM Training to gain strong technical knowledge about the Microsoft Dynamics software and tools.

MS Dynamics CRM Course Syllabus (Functional And Administration)

Introduction to Microsoft Dynamics CRM 2013/2015
Marketing Module
Activity Feeds
Working with Reports
Accessing CRM from Outlook
Administration, Settings Configuration
Settings & Configuration
Entity Customization
Data Management
Workflows & Real Time Workflows
Business Process Flows
Basic and Advanced Customizations in MS Dynamics CRM
Entity Customization
Relationships, Views and Advanced Views
Form Scripting
Report Wizard, Exporting Reports
Extending MS Dynamics CRM
Ribbon Customizations
Microsoft CRM - Outlook Integration
Sales Module
Service Module
Working with Dash Boards
Process Driven UI
Introduction to Social Listening
Administration & Security
Business Management
Product Catalog
Relationships, Views and Advanced Views
Workflows & Real Time Workflows
Business Rules
Microsoft CRM Technical 2013/2015
MS CRM Entity Model
Relationships, Views and Advanced Views
Views and Advanced Views
Working with Web Resources
Working with Dash Boards
Processes (Workflows & Dialogs)
Introduction to Solutions
Microsoft CRM - SharePoint Integration
Custom Workflows

Industrial Updates For Microsoft Dynamics CRM

Microsoft dynamics provide two updates a year and it is scheduled in the month of April and October. The preview of the feature is provided to create the enthusiasm to the users. Customers get access to the preview in the production environment and others can use it through the sandbox environment. The new release for the month of April is not available for on-premises deployment. This release is applicable to government, commercial cloud and on-line cloud. Let us discuss in detail about the April release for the Microsoft dynamics CRM. Join the Microsoft Dynamics CRM Training in Chennai to learn intensively about the CRM software.

To optimize the customer satisfaction for the customer services the AI chat bots are introduced to the new release.

The new customer insight option will give insight in to the intelligence and actions.

To optimize the online shopping experience the new option for the fraud protection is added to the CRM which is helpful for the e-commerce merchants. Join the Microsoft Dynamic Training in Chennai to access the benefits of the huge opportunities from the company.

Power Platform

This platform is designed for the business analysts to create reports with the help of the power BI, Power Apps, and Microsoft Flow. The April release will help for the administration requirement and analysis requirement.

Data Integration

The connectivity among the different platforms, business systems is enabled with the data integration. This service of common data is helpful for the ISV partners, integrators and application developers. This service is to promote the digital transformation and enhance the data integration. Microsoft Dynamics Training in Chennai is the best training to become successful in sales, customer service and marketing.

Quality Of The New Releases

Before the product release, the Microsoft have been tested in manual as well as automated process. The SDP helps for the phase's deployments and thus helps for initializing the changes. Microsoft Dynamics CRM Training in Chennai will move your career to the advanced level.

Benefits Of Using Micro Soft CRM

The separate apps for the sales, Market and customer insights improve the insight in to the personalized experiences. The sales insights thrust the buyers and sellers with personalized coaching and engagement. The market insight is helpful in collecting the web data, interactions among the audience, techniques to improve branding, and business. The virtual agent service helps the call center agent and gives idea to engage the customers. The AI or ML expert helps for the customization and maintenance of the CRM software. Microsoft Dynamics CRM Training in Chennai at FITA is conducted with the expert trainers to impart quality training to the students. The power platform aids for automating the business task, analyzing the business data and taking proper actions with the business. Power BI can be used to do in-depth analysis of marketing insights without spending lot of time with the coding.

FITA Academy is Best Microsoft Dynamics CRM Training Institute in Chennai with branches in Velachery, Anna Nagar, Tambaram, T Nagar and OMR. We are the accredited training institute offers training through Microsoft certified professionals based on industry standards. We offer both weekends and weekdays training to facilitate students, job seekers and working professionals. With our customized MS dynamics CRM training, you can learn at your own pace.

Rated as Best Microsoft Dynamics CRM Training in Chennai

Interested in our Microsoft Dynamics Training in Chennai, call 93450 45466 or submit a quick enquiry form to talk with our experienced career counsellor and shift your career into most demanding technologies in the world.


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