A complete guide of Salesforce Certifications

Salesforce is one of the mainstream careers at present that has seen significant growth in the CRM industry. Initially, it was introduced as a simple sales automation package to business, but later with burgeoning needs and technical advents it has evolved itself just more than an automation package for the businesses. Being a Cloud-based software, Salesforce now offers solutions for almost all the enterprise activities such as marketing, sales, service, analytics, database, compute, storage along with a huge community support. 

And these features have mandated the businesses of a wide range of industries – automotive, manufacturing, retail, finance and banking sector, media and communication to use the Salesforce software. Also, when a survey was conducted recently among these wide ranges of industries a predominant of the business professionals have stated that the Salesforce revolutionized the way of functioning in the organization upon deploying it. 

On deploying the Salesforce software, the organizations were able to see an increased ROI of 43% and a total of 40% of increased sales with larger customer retention to widen their success rate. It is because the Salesforce platform offers versatile features such as customization of business rules, workflows, connecting with the customers through marketing activities along with robust automation and computation features which are accessible at anyplace with just an internet connection. 

Further, the learning curve of the Salesforce software is more simple and easy when compared to other CRM tools in the market. Since Salesforce is a platform with the users/ learners having a huge community back-up where their queries are resolved immediately in case if they have any. Here in this blog, we have discussed in detail how Salesforce Certifications helps you to ace in your career graph and also provided a comprehensive guide of different Salesforce Certification Exams. 

Reason to Take Salesforce Certifications 

why I should take a Salesforce Certification

There is a common question amongst many why I should take a Salesforce Certification exam to ace my career in the Salesforce platform. Well, the prime reason to take a Salesforce Certification exam is to get your skills acknowledged authentically. Moreover, Salesforce is a broader platform that offers a wide range of business solutions. Earning a skill-specific certificate aids you to get your desired job at ease in the Salesforce platform by organizing your learning efforts in a well-structured manner. These skills-specific certificates help to prove your knowledge and experience you have gained in that particular program. Further, this certification unlocks access to wider career opportunities.

I am Salesforce Professional, Do I need to have a Salesforce Certification to validate my skills?

With no space for second thoughts, the answer is yes. Though you are a Salesforce professional you need to have a Salesforce Certificate to validate your skills. One of the major reasons why you need a salesforce certification is that Salesforce is a cloud-based software the updates are rapidly pushed to the respective applications upon the release. For instance, let us assume that your company has deployed the Salesforce software long before a new version release, and the salesforce software gets updated to a newer release with added new and advanced features. Now, if you have an authentic credential that copes with the recent changes which occurred in your workplace, think of your advantage. You will almost have an upper-hand over your peers, and other team members in the office as your skills stick to the current needs. Further, having the skills that aid the organizations to meet growing needs and support in critical situations, help you to climb the ladder of career growth significantly as well. So, think wisely and make decisions that supplement your career growth.

Salesforce Certification Exams and Guidelines

Below we have enlisted the different Salesforce Certification exams based on skills, levels, and the guidelines concisely.

Salesforce Administrator

Salesforce Certified Administrator
  • Salesforce Certified Administrator
  • Salesforce Certified Advanced Administrator

Salesforce App Builder

  • Salesforce Certified Platform App Builder

Salesforce Consultant

  • Salesforce Certified Sales Cloud Consultant
  • Salesforce Certified Service Cloud Consultant

Salesforce Developer

  • Salesforce Certified Platform Developer I
  • Salesforce Certified Platform Developer II

Salesforce Architect

  • Salesforce Certified Technical Architect
  • Salesforce Certified Application Architect

Salesforce Administrator

Salesforce Certified Administrator

Here the Salesforce offers two levels of Administrator credentials. The Salesforce Administrator Certification primarily focuses on the administrative function which includes user requirements like responding to the queries raised, customization of the Salesforce platform, and the fundamental knowledge of the features that are accessible to the end-users.

FAQ for Salesforce Certified Administrator

What will be the exam pattern of the Salesforce Certified Administrator?

You will have an MCQ based exam pattern for the Salesforce Administrator Certification exam. 

How many questions will be asked in the Salesforce Administrator Exam?

60 MCQ and 5 Non-scored questions

What will be the pass percentage of the Salesforce Administrator Exam Certification and the time duration allotted for this exam?

The pass percentage is 65% and the time provided to complete the exam is exactly 105 minutes.

What will be the cost of the Salesforce Administrator Certification Exam in India?

The total cost of the Salesforce Administrator Exam is USD 200 with applicable taxes, which is approximately Rs.15,500 in Indian rupees. 

What will be my retake fee for this exam?

You will be charged USD 100 for this exam. 

How can I prepare for the Salesforce Admin Certification Exam?

You can prepare for the Salesforce Admin Certification Exam yourself by the references provided in the Salesforce.com. But, to have a holistic understanding of the Salesforce Administration concepts and practical knowledge, it is better to get into a professional Salesforce Training in Bangalore  at FITA where you can learn the concepts clearly under the guidance of real-time professionals. 

Salesforce Certified Advanced Administrator

To Take this exam the candidates are requested to have experience in administration capabilities such as design advanced reports, optimize cloud, efficiently work on the service clouds, and also the candidates should have cleared the Salesforce Administrator Certification exam. 

FAQ for Salesforce Certified Advanced Administrator

What will be the exam pattern of the Salesforce Advanced Administrator exam?

You will have an MCQ based exam pattern for the Salesforce Advanced Administrator exam.

How many questions will be asked in the Salesforce Advanced Administrator Exam?

60 MCQ and 5 unscored questions

What will be the time duration for the Salesforce Advanced Administrator Certification Exam?

The time allotted for this exam is 90 minutes

What will be the cost of the Salesforce Advanced Administrator Certification Exam in India?

The total cost of the Salesforce Advanced Administrator Exam is USD 200 with applicable taxes, which is approximately Rs.15,500 in Indian rupees. 

What will be my retake fee for this exam?

You will be charged USD 100 for this exam. 

Salesforce App Builder

Salesforce App Builder

Salesforce Certified Platform App Builder

This certification exam is curated for individuals who want to upskill their knowledge in building, deploying, and designing a custom application using the declarative, no coding, Lightning Platform. In a nutshell, it is mainly for candidates who are interested in creating new customizations and managing existing customizations for the Salesforce CRM Platform. 

FAQ for Salesforce Certified Platform App Builder

What will be the exam pattern of the Salesforce Certified Platform App Builder?

You will have an MCQ based exam pattern for the Salesforce Certified Platform App Builder exam.

How many questions will be asked in the Salesforce Certified Platform App Builder exam?

60 MCQ and 5 Non-scored questions

What will be the pass percentage of the Salesforce Certified Platform App Builder exam and the time duration allotted for this exam?

The pass percentage is 63% and the time provided to complete the exam is approximately 105 minutes.

What will be the cost of the Salesforce Certified Platform App Builder exam in India?

The total cost of the Salesforce Advanced Administrator Exam is USD 200 with applicable taxes, which is approximately Rs.15,500 in Indian rupees. 

What will be my retake fee for this exam?

You will be charged USD 100 for this exam. 

How can I prepare for the Salesforce Certified Platform App Builder exam?

You can prepare for the Salesforce Certified Platform App Builder Exam by the references provided in the Salesforce.com by yourself. But, to have a holistic understanding of the Salesforce App builder concepts and practical knowledge, it is advisable to get into a professional Salesforce Training in Chennai at FITA, where you can learn the concepts clearly under the guidance of real-time professionals. 

Salesforce Consultant

Salesforce Consultant

Salesforce Certified Sales Cloud Consultant

This certification program is curated for professionals who have prior experience in implementing Salesforce Cloud solutions to meet with customer requirements. Also, the professionals should have proven experience in the configuration and administration of the Salesforce application and should have passed the Salesforce Administration Certification exam. 

FAQ for the Salesforce Certified Sales Cloud Consultant

What will be the exam pattern of the Salesforce Certified Sales Cloud Consultant?

You will have an MCQ based exam pattern for the Salesforce Certified Sales Cloud Consultant exam.

How many questions will be asked in the Salesforce Certified Sales Cloud Consultant?

60 MCQ and 5 Non-scored questions

What will be the pass percentage of the Salesforce Certified Sales Cloud Consultant exam and the time duration allotted for this exam?

The pass percentage is 62% and the time provided to complete the exam is approximately 105 minutes.

What will be the cost of the Salesforce Certified Sales Cloud Consultant exam in India?

The total cost of the Salesforce Certified Sales Cloud Consultant exam is USD 200 with applicable taxes, which is approximately Rs.15,500 in Indian rupees. 

What will be my retake fee for this exam?

You will be charged USD 100 for this exam. 

How can I prepare for the Salesforce Certified Sales Cloud Consultant exam?

You can prepare for the Salesforce Certified Sales Cloud Consultant exam by the reference provided in the Salesforce.com. However, to have a holistic understanding of the Salesforce Cloud platform it is preferable to get into a professional Salesforce Training institute – FITA being the most preferred in Chennai – where you can have an in-depth understanding of the Salesforce cloud solutions under the mentorship of real-time professionals. 

Salesforce Certified Service Cloud Consultant

This training program also requires the same knowledge as that of the Sales Cloud Consultant exam. The candidate must have passed the Salesforce Administrator Exam Certification. Also, the candidate must have a sound knowledge of the Salesforce Cloud platform. 

FAQ for the Salesforce Certified Service Cloud Consultant

What will be the exam pattern of the Salesforce Certified Service Cloud Consultant?

You will have an MCQ based exam pattern for the Salesforce Certified Service Cloud Consultant exam.

How many questions will be asked in the Salesforce Certified Service Cloud Consultant?

60 MCQ and 5 Non-scored questions

What will be the pass percentage of the Salesforce Certified Service Cloud Consultant exam and the time duration allotted for this exam?

The pass percentage is 67% and the time provided to complete the exam is approximately 105 minutes.

What will be the cost of the Salesforce Certified Service Cloud Consultant exam in India?

The total cost of the Salesforce Certified Sales Cloud Consultant is USD 200 with applicable taxes, which is approximately Rs.15,500 in Indian rupees. 

What will be my retake fee for this exam?

You will be charged USD 100 for this exam. 

How can I prepare for the Salesforce Certified Service Cloud Consultant exam?

You can prepare for the Salesforce Certified Service Cloud Consultant exam by the reference provided in the Salesforce.com. However, to have a holistic understanding of the Salesforce Cloud platform services it is preferable to get into a professional Salesforce Training institute where you can have a wider understanding of Service Cloud concepts.

Salesforce Developer

Salesforce Developer

Salesforce Certified Platform Developer I

To clear this certification exam the candidate must have a good understanding of the user interface, business logic, data model, and custom application security for developing the custom applications using Visualforce and Apex. And there are no other prerequisites to take this certification exam. 

FAQ for the Salesforce Certified Platform Developer I

What will be the exam pattern of the Salesforce Certified Platform Developer I?

You will have an MCQ based exam pattern for the Salesforce Certified Platform Developer I.

How many questions will be asked in the Salesforce Certified Platform Developer I?

60 MCQ and 5 Non-scored questions

What will be the time duration to complete the Salesforce Certified Platform Developer I?

The time provided to complete the exam is approximately 105 minutes.

What will be the cost of the Salesforce Certified Platform Developer I exam in India?

The total cost of the Salesforce Certified Platform Developer I Exam is USD 200 with applicable taxes, which is approximately Rs.15,500 in Indian rupees. 

What will be my retake fee for this exam?

You will be charged USD 100 for this exam. 

How can I prepare for the Salesforce Certified Platform Developer I?

You can prepare for the Salesforce Certified Platform Developer I exam by the reference provided in the Salesforce.com. However, to have a holistic understanding of the apex and visualforce page it is recommended to have professional Salesforce Training to clear the exam with good grades. 

Salesforce Certified Platform Developer II

The candidates should have a good understanding of the data modeling and Force.com platform to build a complex business interface and logic on the platform. Further, this program has three major components and they are MCQ based exam, essay exam, and programming assignment. Also, the candidate must have cleared the Salesforce Certified Platform Developer I exam to take this certification program.

FAQ for the Salesforce Certified Platform Developer II

What will be the exam pattern of the Salesforce Certified Platform Developer II?

You will have an MCQ based exam pattern for the Salesforce Certified Platform Developer II.

How many questions will be asked in the Salesforce Certified Platform Developer II?

60 MCQ and 5 Non-scored questions

What will be the time duration to complete the Salesforce Certified Platform Developer II?

The time provided to complete the exam is approximately 120 minutes.

What will be the cost of the Salesforce Certified Platform Developer II exam in India?

The total cost of the Salesforce Certified Platform Developer II exam is USD 200 with applicable taxes, which is approximately Rs.15,500 in Indian rupees. 

What will be my retake fee for this exam?

You will be charged USD 100 for this exam. 

How can I prepare for the Salesforce Certified Platform Developer II?

You can prepare for the Salesforce Certified Platform Developer II exam by the reference provided in the Salesforce.com. However, to have a holistic understanding of Force.com and Data modeling it is preferable to step into a professional Salesforce Online Training institute

Salesforce Architect

Salesforce Architect

Salesforce Certified Application Architect

It is a high-level certificate which can be taken only by Salesforce professionals who have at least 5+ years of experience. This certification requires extensive knowledge of the Salesforce Platform, Functionality, and Features. Further, these professionals should have the skills to model a Salesforce implementation, role hierarchy, and sharing mechanisms. It is mandatory that to pursue the Salesforce Certified Application Architect Certificate the candidate must have cleared the following certification exams, 

  • Salesforce Certified Platform App Builder
  • Salesforce Certified Platform Developer I
  • Salesforce Certified Platform Developer I
  • Salesforce Certified Data Architecture and Management Designer

And if a candidate has completed all these four certification courses successfully then the Salesforce Application Architect accreditation will be granted to that candidate. Also, you can complete this certification course in whichever order you are comfortable with. On gaining this credential you can have a great substantial leap in your career path. 

Salesforce Certified Technical Architect

It is also a high-level certificate program that can be pursued by Salesforce professionals with a minimum of 5+ years of experience. Upon the completion of the Salesforce Certified Application Architect and Salesforce Certified System Architect, you can opt for the Salesforce Certified Technical Architect exams. This certification is more appropriate for professionals who have demonstrable skills, capabilities, and knowledge to design and build scalable and robust technical solutions for the Force.com platform over all the areas of domain expertise. The Salesforce Certified Technical Architect Certificate also aids you to have a greater career leap upon earning it in the Salesforce platform.

FAQ on Salesforce Certification Exams

How can I register for the Salesforce Certification Exam?

You can register for the Salesforce Certification Exam by registering in the Webassessor Login on the Salesforce page. On registering your name you will have your login credentials, and your account will be created. Upon your login into your Webassessor Account, you can register for any of the certification exams. 

How can I verify the Salesforce Certification?

You can verify the certification status on the Verification page to track your status. Also, you can share the email address to your employer to notify them that you have cleared the certification exam. 

Final thoughts: Salesforce Certification helps to increase credibility and marketability in the competitive job field and makes you a subject-matter expert. On clearing the Salesforce certification exam, you can get access to a plethora of job opportunities and have a broader career scope.






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