Sutherland, a global business process outsourcing and technology services company, announced that it will be offering freshers in India a salary of Rs 2.4 lakhs per annum. The company has stated that the offer is meant to attract the best talent in the market and to fuel its growth plans in the country. It exceptionally delivers artificial intelligence, cognitive technologies, automation, and human-centric design for a better IT experience.
Sutherland offers numerous job opportunities and career prospects for graduates who are looking for a good Sutherland salary for freshers among all IT firms. So, in this blog, we will provide an overview of Sutherland, its various technical roles, the application procedure, salary structure, and numerous career prospects.
Who Can Apply for Job Roles at Sutherland?
Freshers or applicants seeking to pursue a passionate IT career are encouraged to apply. Besides, freshers who have completed their bachelor’s or master’s in computer science or any relevant field are eligible to apply. In the upcoming sections, we will go through the eligibility and qualification criteria, as well as provide details on the competitive Sutherland salary per month that freshers can expect.
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How to Apply for Sutherland Jobs?
Candidates can apply for Sutherland through two different modes. They are as follows:
Online Mode
Through this mode, the applicant can visit their job page on their official site. Search for various roles and register the application through the submission of a resume. After submission, shortlisted candidates will receive an email concerning the further interview process.Offline Mode
Apart from the online mode, candidates can go for an off-campus drive where the applicant needs to get an appointment in advance from their official page. Then, the venue, eligibility details, date of interview, and other relevant information will be mailed by the human resource executive.Qualification Criteria for Jobs at Sutherland
Candidates seeking excellent job roles with a good Sutherland salary for freshers in India must have the following qualification criteria:
- The applicant must have completed a degree in the following domains: Bachelor of Engineering (B.E.); Bachelor of Technology (B.Tech.); Bachelor of Science (B.Sc.); Bachelor in Computer Application (BCA); Master’s in Engineering (M.E.); Master’s in Technology (M.Tech.); Master of Science (M.Sc.); and Master of Computer Application (MCA).
- Then, the applicant must possess or have obtained 60% of aggregate marks throughout their academic career or have obtained a 6.5 CGPA (cumulative grade point average).
- The applicant should not possess any kind of backlog at present or past academic careers.
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Enroll NowSupplemental Skills for Job Roles at Sutherland
In addition to academic qualifications, the applicants are expected to have additional skills and relevant experience to secure a better Sutherland package for freshers. Some of the supplemental criteria are:
- Applications are highly preferred for candidates who have 0-3 years of hands-on work experience.
- Intermediate knowledge of Microsoft SQL Server, database management, 2008 – SQL, and above.
- Experience in Customer Handling and Services
- Hands-on experience in clinical application management, system manual, automation, and other relevant experience.
- US healthcare knowledge, analytical thinking, and user training experience.
- Good experience in Microsoft Office and its related products.
Sutherland Salary Structure for Freshers
The Sutherland Global services salary for freshers differs for different posts. However, the salary package ranges from 2.3 to 2.9 LPA. Here is the approximate salary structure for various roles at Sutherland.
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Required Skills, Roles and Responsibilities of Various Posts
The following section is brief about significant job roles and their key responsibilities.
Customer Care Executive
Customer care executives form the backbone of Sutherland’s service delivery and are eligible for competitive Sutherland BPO Salary For Freshers packages. These professionals are responsible for offering excellent customer care, services, sales support, and team management. Sutherland expects their new applicants to have desired skills such as customer care support, excellent communication skills, BPO consulting and processing services, national and international calls management, flexible work hours, and processing international voices.
- Management of the team as a team representative
- Supervising customer service process
- Generating and managing business policies and procedures
- Organising training and standardised service sessions
- Reviewing applications and hiring new staff
Consultant
Consultants are associated with numerous strategic job roles and command attractive Sutherland Global Services Salary For Freshers. Sutherland expects their freshers to have desired skills like awareness of commercial products, numerical and analytical skills, excellent interpersonal and communication skills, ability to work within a collaborative environment, well-developed writing skills, and self-motivating & passionate attitudes.
- Conduct research on firms, and gather surveys and interviews to acquire knowledge of the firm and their business.
- Detecting, identifying, and resolving technical issues.
- Reporting the data of issues either vocally or graphically shows the present scenario and finds a newer approach to resolve them.
- Utilising analytics data to make data models, conduct research, and report the findings to clients and industry professionals.
- Training new hires and freshers.
Process Associate
Process Associates are crucial for operational excellence and are offered competitive Sutherland Associate Salary For Freshers packages. Freshers seeking process associate roles are expected to have desired skills such as hands-on experience in process management, knowledge of software processing & process simulation, expertise in technical and communication skills, and ability to manage mechanical equipment.
Salary Range
The Sutherland Kochi salary for freshers in process associate roles ranges from Rs 2.2-2.6 Lakhs per annum, while the Sutherland package for freshers in other locations varies from Rs 2.3-2.7 Lakhs annually.
Key Roles and Responsibilities
- Analysing company’s progress, delays, and other operational obstructions.
- Suggesting innovative ideas for increased production processes and efficiency.
- Processing purchases and selling products through systematic workflows.
- Servicing and managing mechanical production equipment.
- Reporting quality assurance of production channels and identifying production flaws.
- Producing comprehensive documents and production process reports.
- Managing Sutherland salary for freshers per month calculations for team productivity bonuses.
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Technical Support Associate
Technical Support Associates are in high demand and receive attractive Sutherland non-voice salary for freshers packages. To join as a technical support associate, candidates must have expert skills in Microsoft products, Linux, Cisco, and relevant experience in desktop support and technical support. Proficiency in Linux/Windows/Mac and other operating systems, desk software, remote applications, and miscellaneous technical tools is essential.
- Identifying appropriate hardware and software.
- Identifying and resolving technical issues.
- Identifying and correcting problems.
- Troubleshooting and resolving network difficulties.
- Configuring Hardware and Software installations.
- Listening to the customer’s complaints and consulting with them
- Providing accurate and timely feedback to clients.
- Customers are guided through a set of steps to address an issue.
- Following up with customers to check that the issue has been handled or resolved.
- Replacing or repairing the required components.
- Assisting in the deployment of new apps.
- Providing procedural documentation as a type of help.
- Managing several cases at the same time.
- Testing and evaluating new technologies.
- Conducting electrical safety checks on equipment.
Technical Support Engineer
Technical Support Engineers represent the senior technical tier and command premium Sutherland voice salary for freshers packages for entry-level positions. Sutherland seeks fresh technical support engineers with expertise in Linux/Windows/Mac OS, understanding of computer networks and mobile devices, and expertise in WAN/LAN/MAN networks. Additionally, applicants must have intermediate skills in script languages such as Java, Perl, Python, BASH, and others.
Technical Support Engineer positions offer the highest Sutherland global services salary for package for freshers, ranging from Rs 2.6-3.2 Lakhs per annum for freshers, with rapid progression to Sutherland salary for experienced levels of Rs 5-8 Lakhs annually.Key Roles and Responsibilities:
- Configuring complex computer programs and advanced software installations.
- Maintaining enterprise-level computer networks and operating systems.
- Diagnosing and restoring critical network faults and system failures.
- Analysing, debugging, and resolving complex customer technical concerns.
- Developing technical documentation and knowledge base articles.
- Mentoring junior technical support associates and new team members.
- Contributing to Sutherland salary slip system optimisation and employee technical benefit programs.
Employment Benefits for Freshers at Sutherland
Employees or freshers seeking Sutherland global services salary package for freshers benefit from numerous employment benefits listed below:
- Diversity and Inclusion
Washrooms accessible to everybody, health insurance for partners of the same gender, and policies that are gender-neutral. Members and managers of the LGBTQ+ community might benefit from a mentoring program. Accessible to people with disabilities, employee disability sensitisation programs, Friends of Pride, and a PWD buddy program.
- Health and Insurance Policies
Sutherland provides their employees medical, health, and life care insurance policies. It aids employees in having additional financial claims during critical emergency periods.
- Week-Off and Paid Leaves
The company also offers 24 paid sick leaves and 182 days for maternity & 5 days for paternity.
- Stunning Allowances
Sutherland offers work-at-home (WAH) allowances for system repair.
- Career Prospects
Applicants get leading, mentoring, and internal career opportunities for career prospects.
- Social and Mental Prospects
Sutherland conducts virtual fitness programs for the health benefit of employees and other mentors.
- Shopping Hubs
Employees benefit from lots of exciting shopping brands and cashback offers.
- Recognition and Rewards
Sutherland appreciates their exceptional employees with various awards for their excellence.
- Referral Bonus and Increments
Finally, the company provides exciting bonuses to their employees for bringing talents like them.
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Training and Development at Sutherland
Sutherland recognises that the success of its employees, especially fresh talent, is paramount to its own growth. The company is deeply committed to providing comprehensive training and development programs that equip new hires with the skills and knowledge necessary to excel in their roles and beyond.
Sutherland fosters a culture of continuous learning, understanding that the IT landscape is constantly evolving. The company provides numerous avenues for ongoing professional development:
Robust Learning Management System (LMS)
Sutherland offers access to an extensive online learning platform, housing over 50,000 courses, including a significant portion (5,000 to 7,000) dedicated to cutting-edge technology. This allows employees to understand at their own pace and explore areas of interest.
Partnerships for Specialized Training
Sutherland collaborates with external learning platforms like Coursera to provide access to high-quality, specialised courses and certifications in areas critical to its business, such as AI, machine learning, data analytics, cloud computing, and advanced digital transformation concepts. This strategic partnership ensures employees are equipped with future-ready skills.
Internal Workshops and Skill-Building Sessions
Regular workshops, webinars, and expert-led sessions are conducted on emerging technologies, soft skills (like advanced communication, problem-solving, and analytical thinking), and project management methodologies.
Digital Currency and Gamification
Sutherland often utilises innovative approaches like a “digital currency” or skill score tracking system to measure individual skill development and engagement in learning initiatives. This gamified approach motivates younger employees to participate in upskilling actively.
Mentorship and Coaching Programs
Freshers are often paired with experienced mentors who provide guidance, share insights, and support their professional growth. This direct interaction accelerates learning and helps navigate early career challenges.
Performance-Driven Advancement
Sutherland’s career progression is directly linked to performance. Regular performance reviews provide constructive feedback and identify areas for development. Exceptional performance is recognized and rewarded with opportunities for faster advancement and increased compensation. This meritocratic approach ensures that dedicated and skilled freshers can rapidly accelerate their careers and enhance their Sutherland salary for freshers over time.
By investing heavily in training and development and providing clear career roadmaps, Sutherland ensures that its fresh talent is not just hired but nurtured to become future leaders and experts in the global IT and BPO industry.
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When considering the Sutherland salary slip and overall compensation package, freshers will find that the company offers competitive remuneration across different locations and roles. We strongly suggest that freshers approach Sutherland and register for various employment openings. The applicant’s professional expertise and abilities will make them highly sought after in the global market. In other words, the Sutherland salary package for freshers is really good and right now, you can get a job in Sutherland with that salary.
